AI-Powered Channel Analyst for Multi-Brand Digital Care

20 ore fa

Florence, Tuscany, Italia team.blue Tempo pieno

team.blue is seeking a Business/Technical Analyst, Digital Channels to define requirements and customer journeys for AI-powered email and chat across brands.

Possiede le qualifiche e le competenze giuste per questo lavoro? Lo scopra qui sotto e invii la sua candidatura per essere preso/a in considerazione.

You will translate customer and business needs into clear channel requirements, conversation flows and processes that ensure digital interactions are accurate, efficient and on-brand.

You will collaborate with brands and stakeholders xysqume to understand local requirements while identifying opportunities to standardise and scale solutions across