Regional Customer Experience Leader

15 ore fa

Malgrate, Lombardy, Italia Leica Biosystems Tempo pieno

Leica Biosystems in Italy is seeking a Customer Care Operations Lead to bridge the Global CoE and the local market, owning instrument order fulfillment, resolving escalations, and ensuring interactions meet global standards and local needs. xysqume


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You will partner with Sales, Service, Supply Chain and Finance to drive customer satisfaction and continuous improvement, oversee installations and deployments, monitor metrics, and support training across teams.