Technical employee AM Automatic Machines Published: 21/03/2025

2 ore fa

Brescia, Lombardy, Italia Amdistributori Tempo pieno

AM Automatic Machines is looking for a Technical Support Employee to strengthen our assistance team.



La preghiamo di verificare di possedere il livello di esperienza e le qualifiche adeguate leggendo la panoramica completa di questa opportunità qui sotto.
Responsibilities:

Provide remote support to field technicians for fault resolution


Assist in configuration changes and explain product functionalities


Analyze technical issues remotely


Open service tickets to report malfunctions


Requirements:

Experience: At least 5 years in a similar role (technical support and maintenance)


Skills:

Basic knowledge of electronics and IT


Strong planning skills and ability to work toward objectives


High learning aptitude


Preferred: basic knowledge of data networks


Soft Skills:

Goal-oriented and flexible


Excellent communication and interpersonal skills


Problem-solving and proactive attitude


What we offer:

Initial training on our products


Salary (RAL) based on experience, Metalworking National Contract (CCNL Metalmeccanico)


Location: Brescia xysqume or nearby province


Working Hours:

Full-time


Monday to Friday


Contract Type:

Company cafeteria


Additional Compensation:

Performance bonus


Overtime pay


Thirteenth-month salary


Experience:

Technical Support Employee: 3 years (preferred)