Italian-speaking Remote Customer Support Specialist
23 ore fa
Naples, Campania, Italia
Cross Border Talents
Tempo pieno
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Location:
Greece
È questo il ruolo che sta cercando? Se sì, continui a leggere per maggiori dettagli e si ricordi di candidarsi oggi stesso. Work Model:
Remote, Greece-based Employment Type:
Full-time Language Requirement:
Italian and English About The Role
We are hiring an
Italian-speaking Customer Support Representative
to join an international customer service project based in
Greece . In this role, you will support Italian-speaking customers through
phone and digital channels , assist with general inquiries, resolve customer issues efficiently, and provide a professional and positive customer experience. This is a
remote position within Greece . Candidates may already be based in Greece or be open to relocating, with relocation support available Responsibilities
Assist customers through phone and digital support channels Respond to customer inquiries professionally and efficiently Identify customer needs and provide accurate information Resolve customer issues with empathy and a customer-focused approach Escalate complex cases when necessary Follow established procedures and quality guidelines Maintain a high standard of customer experience These responsibilities generalize the project's actual phone/digital support, issue resolution, escalation, and quality-process duties without tying the post to the specific end client. xcldrub Requirements
Native-level or
C1 Italian B2 English
or higher Strong verbal and written communication skills Comfortable using computers and digital applications Customer-focused and solution-oriented mindset Good communication and problem-solving skills Able to work remotely from Greece The source specifically requires Italian at native/C1 level and English B2. Interested candidates are welcome to apply by submitting their
updated CV in English
to
#J-18808-Ljbffr Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.
Greece
È questo il ruolo che sta cercando? Se sì, continui a leggere per maggiori dettagli e si ricordi di candidarsi oggi stesso. Work Model:
Remote, Greece-based Employment Type:
Full-time Language Requirement:
Italian and English About The Role
We are hiring an
Italian-speaking Customer Support Representative
to join an international customer service project based in
Greece . In this role, you will support Italian-speaking customers through
phone and digital channels , assist with general inquiries, resolve customer issues efficiently, and provide a professional and positive customer experience. This is a
remote position within Greece . Candidates may already be based in Greece or be open to relocating, with relocation support available Responsibilities
Assist customers through phone and digital support channels Respond to customer inquiries professionally and efficiently Identify customer needs and provide accurate information Resolve customer issues with empathy and a customer-focused approach Escalate complex cases when necessary Follow established procedures and quality guidelines Maintain a high standard of customer experience These responsibilities generalize the project's actual phone/digital support, issue resolution, escalation, and quality-process duties without tying the post to the specific end client. xcldrub Requirements
Native-level or
C1 Italian B2 English
or higher Strong verbal and written communication skills Comfortable using computers and digital applications Customer-focused and solution-oriented mindset Good communication and problem-solving skills Able to work remotely from Greece The source specifically requires Italian at native/C1 level and English B2. Interested candidates are welcome to apply by submitting their
updated CV in English
to
#J-18808-Ljbffr Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.