Sales Development Representative

About the Role At XCEED, we connect people with unforgettable nightlife and live experiences. In order to increase the amount of events, experiences that users might find enjoyable, we need to keep expanding our footprint — and there’s where you come in. We’re looking for a Sales Development Representative to join our Business team to lead the end-to-end sales cycle for the Italian territory (from prospection, to lead qualification and driving deals forward with high operational discipline). Reporting to our Senior Partnerships Manager, you’ll grow our footprint by building strong relationships and closing new venues across the Italian market. What You Will Do Commercial tenacity: Build and manage a pipeline across Italy, preferably in Northern and North-East Italy, with strong CRM hygiene. Full ownership of the early sales cycle: Run discovery calls, qualify leads, and drive next steps with high autonomy. Be ready to own the full sales cycle: Prepare and deliver light product pitches and demos. Consistent market presence: Develop relationships through online channels and in-person presence where it matters. Exceptional communication: Communicate clearly with prospects, handle objections, and close. Operational discipline: Keep execution clean through structured follow-ups, accurate notes, and reliable forecasting inputs. The Skills You Bring Strong industry access in nightlife/events/music, ideally in North Italy (this will be tested). Commercial mindset, resilience, and ability to learn sales quickly. Tech-savvy: comfortable using tools like CRMs and able to sell SaaS/tech products (prior SaaS experience is a plus, not a requirement). High reliability and attention to detail in execution. Fast learner, adaptive, and resilient. Strong communication in Italian and English. Comfort with tools, structure, and accountability. How We Support You We believe in a culture that supports your best work and your best life. The role offers a fixed base, along with an uncapped monthly sales bonus linked to individual performance Unlimited Paid Time Off Flexible Working Hours Unlimited Remote Work Workation — work from anywhere as long as it aligns with your team’s dynamics. Access to learning platforms (Codely, Coursera, MasterClass) and dedicated time for personal development. Team-building activities and meet-and-greet events. Go Out — Free passes to XCEED partners’ events to experience what our users do Referral Program to helping us find incredible talent Who We Are From clubs to festivals, concerts to cultural movements, XCEED is where people come together through music, art, and shared experiences. We believe unforgettable nights don’t just entertain—they shape culture, bring communities together, and define local scenes. XCEED is the platform behind the best nights out—empowering event organizers to manage ticketing, marketing, and audience insights, while helping fans discover their next unforgettable experience—all in one place. We are creators and challengers who refuse to watch from the sidelines. Every day is a chance to rethink, rebuild, and push further. We celebrate success and embrace smart risks and deep ownership—because shaping the future isn’t for the passive. Since 2009, we’ve been bridging the gap between the digital and physical—enhancing real moments with seamless technology. Today, as one of the Financial Times' "Fastest Growing Companies in Europe 2025," XCEED powers events in 350+ cities across 25 countries, developing in collaboration with leading venues, festivals, and organizers across four continents. What Sets Us Apart We’re a growing, dynamic company with an international and remote team where you will have a big impact in any role. We celebrate diversity, and we ensure everyone feels valued and has fair opportunities. We constantly experiment with new solutions and encourage new ideas. We challenge the status quo. We believe in a culture where you can be yourself, do great work, and have a lot of fun along the way. Our mission: bring people together through authentic experiences. The Principles That Bring Us Together I. Moderation is Fatal. We are fearless and think beyond boundaries. We believe it takes courage to write change. II. Taste Everything. We are the discoverers of the future and take nothing for granted. We are curious. Everyday. About everything. We listen carefully to every customer, we forge trends, we experiment. III. Always Inspire. We envision a world where empathy and sense of community drives humankind's passion for developing novelty. To make this happen, we are the doers at the front line of inspiration. IV. Local at Heart. We believe creativity is born local and because of that, it should be nurtured by a sustainable ecosystem driven by the passion of artists, curators, and the people who truly love arts and give no fucks about posing. V. Trust Above All. We prioritize trust among ourselves and with our customers, empowering it through transparency and open collaboration. If trust is compromised, we address it promptly. VI. Embrace The Problem. Innovation happens when we spend time deeply understanding a pain, not jumping to a solution. We sit at the table and enjoy this process from A to Z. VII. Have Fun. We are aware that changing the world won't always be pretty. So we'll always make sure to have a good time throughout the journey. Application Process We are transparent and honest, and throughout the process we’ll keep you fully informed along the way. For this role, you’ll expect going through: HR Call Written Assessment Hiring Manager call Presentation to Stakeholders CCO Call + Reference Check At XCEED we are proud to be an equal opportunity workplace and employer. We review applications for employment regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, medical condition.