Customer Operations Specialist Under Armour
3 giorni fa
The Oberalp Group is a management-driven family business - a house of brands that creates high-quality technical mountaineering products. We have 6 own brands: Salewa, Dynafit, Pomoca, Wild Country, Evolv, and LaMunt.
As an exclusive partner of other brands in the sports sector, we offer our entire know-how in communication, sales, and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.
The Customer Operations Under Armour takes care of retailers and clients from the order through the coordination of the delivery to the after-sales service and checks orders in terms of quality, quantity, prices, and delivery date tracking the status until final delivery.
Being the main “day to day” contact for retailers and customers, you are responsible for managing their requests, involving the correct people into the organization. You work closely with the Sales Manager and support the Sales Representatives in the order management.
Tasks & Responsibilities:- Management of sales orders in the ERP system, ensuring that products are delivered on time with the right quantity and quality while addressing customer requirements.
- Support the Sales Manager and Sales team in preparing and managing the sales campaign, including management of samples, setup of the showroom, preparation of offers/commercial conditions, communication of availability list, and processing of sales reporting/statistics.
- Be the main day-to-day contact for retailers – before and after sales – managing their requests and involving the correct people in the organization (logistics, credit management).
- 2 years of experience in Customer Operations, Sales, Supply Chain, or Logistics.
- Excellent Italian skills, very good English skills; German or other languages are considered a plus.
- Passionate about sports.
- Customer-oriented and a team player.
- Reliability, organization, and attention to detail.
- Knowledge of MS Office (especially Excel).
- Good communication skills.
- Flexible Office Time.
- Extended Parental Leave and Company Kindergarten (in Bolzano HQ).
- Thrilling company activities, free Climbing Hall in Bolzano HQ.
- Company Canteen with fresh and seasonally prepared food.
- A variety of training & development opportunities.
- Generous product discounts.
Workplace: Bolzano, IT
If you are interested in working in a challenging, international, and dynamic environment, then apply now
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