ID Network Technician, Infrastructure Delivery
2 settimane fa
DESCRIPTION
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.
You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
The Infrastructure Delivery organization is looking to hire a highly motivated, best-in-class Network Technician to join our growing team within Infrastructure Delivery. The position responsibilities involve delivering the hardware, configuration and fiber connectivity of interdependent scaling projects across several data center locations. The Network Technician will work closely with both internal customers and external vendors to facilitate smooth project execution in association with Technical Program Managers.
Our ideal candidate is highly autonomous, very detail oriented, possesses strong written and verbal communication skills and has significant experience in supporting large scale, enterprise class networks. They will be highly competent in all aspects of installation and troubleshooting of networking hardware, software and fiber connectivity, all combined with a proven project delivery methodology. This position will work with minimum supervision to drive the stability and sustainability of our next-generation networks and to assist in the development of innovative ways to automate and scale our network as we expand.
Network Technicians are expected to work with established best practices to refine operational procedures, develop new tooling and constantly think proactively driving innovation. The desire and ability to work in an ambiguous, collaborative environment is essential for success.
Key job responsibilities
The position responsibilities will include scaling support of several data center locations and be responsible for day-to-day assistance with capacity management. As Network Technician, you will work closely with both internal customers and external vendors to facilitate smooth project execution as directed by Technical Program Managers.
- Manage work and priorities through ticketing system and workflow
- Collaborate with various stakeholders to remove project obstacles
- Troubleshoot networking, routing and interconnectivity issues, including troubleshooting of network device configuration and low to mid-level application interaction
- Troubleshoot cabling infrastructure connectivity issues, including patch panels and patch cords
- Specify Power and Cooling requirements and ensure Hardware Racking/Stacking completed for new equipment
- Complete customer requests via Remedy trouble ticketing system
- Participate in the migration, basic configuration and rollout of new or upgraded hardware
Manual handling and lifting of equipment may be required (weight limits in accordance with regulations) and ability to work off of a ladder and work in confined spaces.
BASIC QUALIFICATIONS
- Experience with computer hardware troubleshooting, repair and in networking
- Fluent English
- Drivers license valid in EU
PREFERRED QUALIFICATIONS
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
- Knowledge of fiber optic and copper cabling standards, testing equipment and troubleshooting methodologies
Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.#J-18808-Ljbffr
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