Data Center Engineering Operations Senior Technician

This job is with Amazon, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

DESCRIPTION: The successful candidate will perform hands-on operation and maintenance of the electrical and mechanical infrastructure for AWS-owned Data Centers (DC) in Amazon Web Services (AWS) Cloud regions. Our engineers are directly operating and maintaining AWS DCs' world-class mechanical and electrical infrastructure. In addition to technical operations and maintenance, the successful candidate will perform facility operations and ensure the implementation of safety procedures. This is a highly hands-on, field-based role requiring a motivated, self-managed individual who demonstrates initiative and proactively seeks solutions to problems while striving for operational excellence. The work follows a process-oriented approach: the individual needs a strong willingness to learn new processes and adapt to rapidly changing operational scenarios with conflicting priorities. The successful candidate will be part of the Engineering and Facilities team and will be responsible for maintaining availability for customers, ensuring maintenance and operation of technical infrastructure, and the upkeep and operation of the DC facility.

AWS Infrastructure Services (AIS)

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain
- and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Key job responsibilities SAFETY Follow and maintain the highest safety standards and diligently encourage a world-class safety culture. As a facility owner team member, ensure remediation of safety risks/issues in conjunction with other teams. Own safety initiatives and projects to foster strong safety culture. Lead by example in implementing and maintaining AWS safety protocols Respond to emergency situations and coordinate with emergency services as needed

ENGINEERING & FACILITY OPERATIONS AND MAINTENANCE â€
¢ Operational hands on experience, and deep knowledge with electrical, mechanical, fire protection and control systems, including Uninterruptable Power Supplies (UPS's), Switchgear, Circuit Breakers, Automatic Transfer Switches (ATS's), Diesel Generators, Chillers, Heating Ventilation Air Conditioning (HVAC), Water treatment systems, Static Transfer Switch (STS), Exhaust Fans, Variable Frequency Drives (VFD's), Fire Systems and Transformers. â€
¢ Operate, monitor, and maintain fire detection and suppression systems including pre-action systems, VESDA (Very Early Smoke Detection Apparatus), and other fire protection equipment â€
¢ Draft, review and publish Standard Operating Procedures (SOP), Emergency Operating Procedures (EOP) and Method of Procedures (MOP) for in -house activities. â€
¢ Review vendor documentation for preventative maintenance (e.g. RAMS
- Risk Assessment Method of Statement) â€
¢ Perform routine inspections and testing of fire alarm panels, smoke detectors, and suppression systems in accordance with AWS standards and local regulations â€
¢ Troubleshoot and resolve straightforward electro-mechanical problems; and collaborates with the engineering team, within internal Service Level Agreements (SLA's) â€
¢ Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking (temperatures, voltages, currents, etc.) â€
¢ Perform hands-on preventive and corrective maintenance activities on critical infrastructure â€
¢ Execute equipment repairs, replacements, and facility modifications in accordance with AWS standards guidelines. â€
¢ Maintain accurate documentation of all maintenance activities, equipment performance, and system configurations â€
¢ Collaborate with internal AWS teams on capacity planning and infrastructure improvements â€
¢ Supervise contractors who perform servicing or preventive maintenance â€
¢ Respond to alarms and perform emergency troubleshooting and repairs â€
¢ You may train new team members (Drill, Buddy, Mentor) â€
¢ You may participate in business reviews (e.g., WBR/MBR). â€
¢ Execute and plan work assignments, us