Italian-Speaking Customer Support Agent – Remote In Greece

6 ore fa

italy WW Talents Tempo pieno

Work remotely from anywhere in Greece while building your international Customer Support career.



Si candidi qui sotto dopo aver letto tutti i dettagli e le informazioni di supporto relative a questa opportunità di lavoro.

Are you fluent in Italian and enjoy helping customers, solving problems, and delivering an excellent customer experience? Join an international team as an Italian-Speaking Customer Support Representative, working fully remotely from anywhere in Greece.


Whether you already live in Greece or are considering relocating from another EU country, this opportunity offers paid training, a competitive salary package, and full relocation support.


Position: Italian-Speaking Customer Support Representative


Location: Greece – 100% Remote / Work From Anywhere in Greece


Schedule: 5 days per week, rotational shifts between 08:00–00:00


Languages: Italian C1/C2 + English B2+


Experience: Previous Customer Support experience is an advantage, but no prior experience is required


Salary & Benefits

  • Performance bonus up to 10%
  • Fully paid training from day one
  • 100% remote work from anywhere in Greece
  • International and multicultural working environment

Relocation Support

Already living in Greece? Work remotely from anywhere in the country.


Relocating from another EU country? Full relocation support is provided, including:



  • 2 weeks of hotel accommodation
  • Airport pickup

Your Responsibilities

As an Italian-Speaking Customer Support Representative, you will:



  • Provide professional customer support in Italian via phone, email, and chat
  • Respond to customer inquiries and resolve account-related issues
  • Assist customers with platform, product, and service-related questions
  • Troubleshoot issues and provide effective solutions
  • Handle customer requests efficiently while maintaining a high level of customer satisfaction
  • Accurately document customer interactions in CRM and internal systems
  • Follow established quality and productivity standards
  • Help customers understand the platform and available features

What We're Looking For

  • English B2+ for training and internal communication
  • Previous experience in Customer Support, Customer Service, Call Center, Technical Support, Helpdesk, or similar roles is a plus
  • Strong communication and interpersonal skills
  • Customer-focused and empathetic approach
  • Strong problem-solving and troubleshooting skills
  • Ability to handle customer inquiries professionally and efficiently
  • Comfortable using CRM systems, digital tools, and multiple applications
  • Good attention to detail and accurate data entry
  • Ability to work independently in a remote environment
  • Flexible and comfortable working rotational shifts
  • Ability to work effectively in a fast-paced, international, multicultural team
  • No previous experience required – full paid training is provided

No fees are charged at any stage of the recruitment process. xysqume


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Per questa posizione sono disponibili opzioni di lavoro da remoto/a casa.