Human Resource Officer

About Right at Home:
Right at Home is a leading provider of in-home care services, dedicated to improving the quality of life for our clients and their families. We take pride in our people-centred approach, fostering a culture of care not only for our clients but also for our employees. We are currently seeking a Human Resource Officer to focus on performance management, develop an effective reward system, and oversee its implementation.

Position Overview:

The Human Resource Officer will play a pivotal role in driving staff engagement and performance excellence. By concentrating on performance management and the creation of a motivating reward system, this position will contribute directly to a culture of accountability, recognition, and continuous improvement across the organisation.

Key Responsibilities:

1. Design, implement, and maintain a comprehensive performance management framework aligned with organisational goals.
2. Conduct regular performance evaluations and ensure consistency and fairness across all departments.
3. Provide training and support to managers on effective performance appraisal techniques and feedback delivery.
4. Identify areas for employee development and recommend training programs to bridge skill gaps.
5. Collaborate with leadership to set clear KPIs and performance benchmarks for staff.

1. Research and develop a competitive and equitable reward system, including monetary and non-monetary incentives, aligned with industry standards.
2. Design programs for employee recognition, including "Employee of the Month," long-service awards, and team-based rewards.
3. Work with finance and management to ensure the reward system is cost-effective and sustainable.
4. Communicate the reward system to all staff, ensuring transparency and accessibility.
5. Monitor and evaluate the effectiveness of the reward programs and suggest enhancements as needed.

1. Collaborate with leadership to align HR strategies with the company’s mission and values.
2. Address employee inquiries and concerns related to performance and rewards.
3. Maintain accurate records of employee performance and rewards in HR systems.
4. Ensure compliance with labor laws and internal policies in all performance and reward initiatives.
5. Staff onboarding.

Qualifications:

1. Experience:
2. Proven experience in human resources, with a focus on performance management and employee rewards.
3. Knowledge of HR best practices, employment laws, and compensation frameworks.
4. Skills:
5. Strong analytical and problem-solving skills.
6. Excellent communication and interpersonal abilities.
7. Ability to design and implement systems and processes effectively.
8. Proficiency in Microsoft Office Suite.

1. Opportunities for professional development and career advancement.
2. A supportive and inclusive work environment.
3. The opportunity to make a meaningful impact on employee satisfaction and organizational success.

Join Us:
If you’re passionate about enhancing employee performance and creating rewarding workplace experiences, we’d love to hear from you. Apply today to be a part of the Right at Home team and help us build a workplace that values and recognises our most important asset—our people.