Support Engineer IV, Core Shopping
8 ore fa
Join us as we reinvent the Shopping experiences of millions of customer worldwide across Alexa end points. Alexa Shopping team owns multiple workflows and services to champion the purchase experiences for Alexa customers. The Support Engineering team provides production engineering support. This job requires you to hit the ground running and your ability to learn quickly and work on disparate and overlapping tasks that will define your success. We also work to help with software product release coordination and deployment. Key Responsibilities Provide support of incoming tickets, including extensive troubleshooting tasks, with responsibilities covering multiple products, features and services Software deployment support in staging and production environments Develop tools to aid operations and maintenance System and Support status reporting Ownership of one or more purchase experience CXs or components Customer notification and workflow coordination and follow-up to maintain service level agreements Work with multiple teams for handing-off or taking over active support issues and creating a team specific knowledge base and skill set Problem-solving and passion for operational excellence Must be able to prioritise, follow-through with detail-orientation independently Good verbal and written communication skills Basic Qualifications 4+ years of software development experience Experience troubleshooting and debugging technical systems Experience in agile/scrum or related collaborative workflow Experience troubleshooting and documenting findings Preferred Qualifications Knowledge of distributed applications/enterprise applications Experience analyzing and troubleshooting RESTful web API calls Experience scripting in modern programming languages Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr
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torino, Italia Amazon A tempo pienoA leading e-commerce company in Torino is looking for a Support Engineer to join the Alexa Shopping team. You will provide support for incoming tickets, troubleshooting across multiple products, and assist in software deployment for staging and production. Ideal candidates should have over 4 years of software development experience, strong troubleshooting...
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Support Engineer IV
8 ore fa
torino, Italia Amazon A tempo pienoJob ID: | Amazon.com Services LLC - A57 MULTIPLE POSITIONS AVAILABLE Employer: AMAZON.COM SERVICES LLC Offered Position: Support Engineer IV Job Location: New York, New York Job Number: AMZ Position Responsibilities: Provide technical support, including fielding and handling customer issues via phone, chat, and email. Apply advanced troubleshooting...
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Senior SDE
3 settimane fa
Torino, Italia Amazon A tempo pienoA leading technology firm in Torino is seeking a Senior Software Development Engineer for the Alexa Shopping team. The role involves building innovative solutions in a distributed computing environment and leading design and architecture of products. The ideal candidate should have over 5 years of experience in software development, mentoring, and must hold...
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Senior SDE
3 giorni fa
Torino, Italia Amazon A tempo pienoA leading technology firm in Torino is seeking a Senior Software Development Engineer for the Alexa Shopping team. The role involves building innovative solutions in a distributed computing environment and leading design and architecture of products. The ideal candidate should have over 5 years of experience in software development, mentoring, and must hold...
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Support Engineer IV
7 giorni fa
torino, Italia Amazon A tempo pienoJob ID: | Amazon.com Services LLC - A57MULTIPLE POSITIONS AVAILABLEEmployer: AMAZON.COM SERVICES LLCOffered Position: Support Engineer IVJob Location: New York, New YorkJob Number: AMZ Position Responsibilities: Provide technical support, including fielding and handling customer issues via phone, chat, and email. Apply advanced troubleshooting techniques to...
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Support Engineer Iv
1 settimana fa
Torino, Italia Amazon A tempo pienoJob ID: ******* | Amazon.com Services LLC - A57MULTIPLE POSITIONS AVAILABLEEmployer: AMAZON.COM SERVICES LLCOffered Position: Support Engineer IVJob Location: New York, New YorkJob Number: AMZ*******Position Responsibilities: Provide technical support, including fielding and handling customer issues via phone, chat, and email.Apply advanced troubleshooting...
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Support Engineer Iv
1 settimana fa
Torino, Italia Amazon A tempo pienoJob ID: | Amazon.com Services LLC - A57MULTIPLE POSITIONS AVAILABLEEmployer: AMAZON.COM SERVICES LLCOffered Position: Support Engineer IVJob Location: New York, New YorkJob Number: AMZPosition Responsibilities: Provide technical support, including fielding and handling customer issues via phone, chat, and email.Apply advanced troubleshooting techniques to...
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Sr. Software Dev Engineer, Alexa Shopping
3 settimane fa
Torino, Italia Amazon A tempo pienoSr. Software Dev Engineer, Alexa Shopping - Core Alexa Shopping team located in Bangalore is looking for an Software Development Engineer to deliver strategic goals for Shopping suite of products. This is an opportunity to join our mission to build tech solutions that delight Shopping customers. You will be responsible for building new system capabilities...
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Sr. Software Dev Engineer, Alexa Shopping
3 giorni fa
Torino, Italia Amazon A tempo pienoSr. Software Dev Engineer, Alexa Shopping - Core Alexa Shopping team located in Bangalore is looking for an Software Development Engineer to deliver strategic goals for Shopping suite of products. This is an opportunity to join our mission to build tech solutions that delight Shopping customers. You will be responsible for building new system capabilities...
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Ubuntu Core Software Engineer
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Torino, Italia Canonical A tempo pienoJoin to apply for the Ubuntu Core Software Engineer role at Canonical.About the roleCanonical is a leading provider of open source software and operating systems.We are hiring a Ubuntu Core Software Engineer to redefine the Linux experience in embedded environments with a focus on security and upgradability in the IoT market.This role involves designing and...
