Infrastructure Delivery Manager I, ID-Install

Infrastructure Delivery Manager I, ID-InstallJob ID: | Amazon Data Services, Inc.Amazon Web Services (AWS) is a fast‑paced technology company and a leader in the world of data centers. We are currently expanding our infrastructure management team within Amazon Web Services and are looking for a proven technology manager with experience in people management, robust technical understanding, and the drive and vision to take AWS Data Center Operations to the next level. The successful candidate for this role will create sustainable processes and standards and drive automation opportunities to reduce delivery cycle times and to improve quality without impacting network availability. The mission of the team is to deliver network capacity on time with zero rework.The Infrastructure Delivery Manager will manage the implementation and delivery of inbound capacity and equipment, oversee a growing team, and drive low‑voltage structured cabling across the Amazon data center platform. The manager will also provide strategic direction, propose technical solutions, track budgets, and mentor staff.Key job responsibilitiesPrioritize and assign tasks to data center technicians and operators, manage project duties, coach and create documentation.Manage inbound capacity from receiving through deployment stages.Install network and cabling infrastructure in a data center environment.Guide, train, and educate staff on best practices related to all service owner issues.Manage tasks and deliverables across small to large‑size projects.Recommend, document, and oversee policies and procedures to meet industry best practices and required SLAs.Provide weekly reports to the data center manager.Coordinate team resources to support project and delivery needs, including emergency projects, change management and maintenance windows, and potential off‑hours and on‑call needs.Recruit and train data technicians to ensure appropriate staffing levels.Host weekly staff meetings.Drive compliance to Amazon performance management requirements.About the teamAmazon Web Services (AWS) owns the design, planning, delivery, and operation of all AWS global infrastructure, keeping the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on.You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.We value work‑life harmony and strive for flexibility as part of our working culture, supporting both the workplace and home to help you achieve success.AWS values curiosity and connection. Our employee‑led and company‑sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams, and our continual innovation is fueled by bold ideas, fresh perspectives, and passionate voices.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. You’ll find endless knowledge‑sharing, mentorship, and other career‑advancing resources here to help you develop into a better‑rounded professional.Basic QualificationsBachelor’s degree or equivalent combination of education and experience.2+ years of experience in an IT Function or similar role.2+ years of experience in management, team lead, or training function.Preferred Qualifications6+ years in a data center technology role.Experience with building physical data center such as copper/fiber cabling.Experience developing operational metrics to drive efficiencies.Experience representing your team or technical area to senior management.Experience contributing to the definition and implementation of automation opportunities within a deployment/build environment.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $70,700 per year in our lowest geographic market up to $158,000 per year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit