Onsite IT Support Technician
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Sharp Brains seeks an IT Support Technician L1 for on-site deployment in Bari. The contractor role is freelance/B2B with a 1-year term, on-demand working days, and required on-site presence at Bari, Italy.
The role covers end-user desktop/laptop support, IMAC tasks, OS imaging, and hardware replacements. You will use SCCM, Intune, and ServiceNow for ticketing and asset tracking, with ITIL-aligned incident management.
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