Hostel/Hotel Manager Milan

Are you an aspiring hospitality leader with a passion for creating vibrant, community-driven spaces? Do you excel in dynamic environments where innovation and guest experience go hand in hand? If you haven’t heard about us yet, let us introduce ourselves: YellowSquare is more than just a hostel chain, it’s a dynamic and ever-growing network of spaces in Rome, Milan, Athens, Florence, and soon, Bologna But here’s the thing: we’re not just a place to stay—we’re a Square. YellowSquare is a hub where travelers and locals connect, exchange ideas, and build meaningful experiences. Our goal? To redefine hospitality by making it immersive, social, and unforgettable.

Why join us?

• A clear path to leadership: This is a unique opportunity to receive hands-on training from experienced leaders in Milan, with the transition to a Hostel Manager role for the Bologna opening.
• Launch and lead a dynamic reality: Once in Bologna, you will take full ownership of the new Square, leading the team and managing the hostel, driving its opening success and establishing it as a local and international hub.
• Grow with us: We are looking for someone who truly believes in our project and wants to scale with the company, preparing the ground in Milan before taking on the massive milestone of the Bologna opening.
• Drive innovation: You’ll play a key role in optimizing performance and implementing fresh, innovative ideas from day one.
• Be part of an international team: We believe in smart leadership, collaboration, and crafting exceptional guest experiences.

What we offer:

• Permanent, full-time contract (Contratto a tempo indeterminato).
• Classification: Level Quadro (CCNL Turismo).
• Annual compensation package: €38,000 - €43,000 gross.

Who are we looking for?

• A hospitality professional with a solid background in the sector and proven experience in managerial or supervisory roles, ready for the next big step in their career.
• Growth mindset: A professional who is eager to learn during the trainee phase, take full accountability for the venue's results once in Bologna, and aspires to take on greater responsibilities within our growing network.
• Relocation & Travel flexibility: Absolute willingness to live and work in Milan for the first year, travel to Florence, Rome and Athens, and relocate permanently to Bologna for the 2027 opening.
• Strong leadership potential , with the ability to oversee large, diverse teams
• Fluent in Italian and English (any other language is a plus).
• A problem solver with a hands-on approach—we need someone who doesn’t just manage but makes things happen.
• Tech-savvy mindset - comfortable with digital tools, software, and IT systems to efficiently manage operations.
• A hostel/hybrid hospitality veteran or enthusiast

Our Values:

You should be someone who truly embodies our core values—a strong sense of community, a commitment to inclusion and respect, a passionate and enthusiastic mindset, an open-minded approach, eco-conscious awareness, and a dedication to gender equality.

What You’ll Be Responsible For:

• Training Phase (Milan): Shadowing the Milan Hostel Manager, mastering all operational, financial, and team management aspects of a YellowSquare property.
• Pre-opening & Opening Execution: Utilizing your training to successfully lead the launch of the Bologna property.
• Operational Excellence (Bologna): Overseeing and coordinating all Square teams - including Kitchen, Bar/Reception, and Maintenance - ensuring smooth daily operations and an outstanding experience for both guests and staff.
• Headquarters Alignment: Collaborating closely with the YellowSquare corporate office based in Rome and all central departments (People, Finance, Creative, Innovation, and Vision) to ensure seamless communication and alignment.
• Team Leadership: Acting as the primary point of contact for employees – supporting, guiding, and motivating your team while fostering an inclusive, safe, and dynamic work environment.
• Performance & Innovation: Implementing strategic approaches to optimize overall performance, fostering a culture of continuous improvement and efficiency.
• Crisis Management: Handling critical situations calmly and effectively, whether it's managing difficult guest scenarios, resolving internal conflicts, or responding to unexpected emergencies.
• Local Compliance: Ensuring the Square operates smoothly and in full compliance with Italian regulations and local operational requirements.

Ready to apply?