Staff House Coordinator | season 2027 | Grand Hotel Timeo

At Grand Hotel Timeo & Villa Sant'Andrea, a Belmond Hotels, we are looking for a driven, detail-oriented Staff House Coordinator for our brand-new employee residence located in Giardini Naxos. In this role, you will manage property operations and contribute to creating a welcoming, safe, and exceptional living experience for our seasonal team members.

Primary Responsibilities Include

• Manage property surveillance and access control, ensuring the cleanliness, order, and overall decorum of all common areas
• Enforce internal house regulations and ensure strict adherence to Health & Safety (H&S) guidelines across the property
• Coordinate pre-arrival preparations, including room inventory checks, and report maintenance or housekeeping needs to the respective departments
• Lead the onboarding process for new colleagues, conducting property tours, explaining house rules for legal sign-off, and issuing electronic key cards
• Oversee the departure process (check-out), re-inventorying rooms to assess conditions and reporting any missing equipment or damages
• Coordinate routine maintenance interventions and housekeeping shifts within the staff residence
• Supervise waste management, monitoring compliance with recycling schedules and waste-reduction practices in alignment with Belmond's sustainability policies
• Manage the internal parking lot, ensuring correct vehicle placement and keeping an updated registry of authorized cars and scooters
• Handle administrative duties, including electronic key card troubleshooting (losses, duplicates), lost and found management, periodic room inspections, and keeping internal communication boards up to date

At Grand Hotel Timeo & Villa Sant'Andrea, a Belmond Hotels, we are looking for a driven, detail-oriented Staff House Coordinator for our brand-new employee residence located in Giardini Naxos. In this role, you will manage property operations and contribute to creating a welcoming, safe, and exceptional living experience for our seasonal team members.

Primary Responsibilities Include

• Manage property surveillance and access control, ensuring the cleanliness, order, and overall decorum of all common areas
• Enforce internal house regulations and ensure strict adherence to Health & Safety (H&S) guidelines across the property
• Coordinate pre-arrival preparations, including room inventory checks, and report maintenance or housekeeping needs to the respective departments
• Lead the onboarding process for new colleagues, conducting property tours, explaining house rules for legal sign-off, and issuing electronic key cards
• Oversee the departure process (check-out), re-inventorying rooms to assess conditions and reporting any missing equipment or damages
• Coordinate routine maintenance interventions and housekeeping shifts within the staff residence
• Supervise waste management, monitoring compliance with recycling schedules and waste-reduction practices in alignment with Belmond's sustainability policies
• Manage the internal parking lot, ensuring correct vehicle placement and keeping an updated registry of authorized cars and scooters
• Handle administrative duties, including electronic key card troubleshooting (losses, duplicates), lost and found management, periodic room inspections, and keeping internal communication boards up to date

Requirements

What You Bring

• Previous experience in hospitality operations, front office, housekeeping supervision, facility management, or residence/property coordination
• Strong interpersonal and communication skills, with a diplomatic yet firm approach to enforcing internal rules
• Excellent organizational abilities, attention to detail, and composure when handling multiple internal requests
• Knowledge of basic safety standards and facility maintenance tracking
• Fluent in Italian and a good working knowledge of English to support our international team members

Benefits

What We Offer:

At Belmond we pride ourselves on fostering a culture built on kindness, active listening, and genuine connections with our colleagues and guests. We offer a comprehensive range of compensation, perks and benefits including:

• seasonal contract according "C.C.N.L. Settore Turismo - Federalberghi."
• Corporate Welfare provided.
• FAST insurance provided

• Team social events.

• Meals provided at our staff canteen during working hours.

• A unique opportunity to gain experience in a world-class luxury environment.

• Participation in the hotel's training and development programs.

We strive to create an environment where our employees can thrive both personally and professionally.