Guest Relations
2 giorni fa
L’Europa Palace di Sanremo , storico hotel affacciato sul mare e situato a pochi passi dal centro e dal celebre Casinò, rappresenta da sempre un punto di riferimento dell’ospitalità ligure. Con il suo fascino d’epoca, gli ambienti eleganti e un servizio attento e personalizzato, l’hotel accoglie una clientela internazionale alla ricerca di comfort, cura del dettaglio e un’atmosfera autenticamente raffinata. Per ampliare il nostro team, siamo alla ricerca di una figura professionale motivata e orientata al servizio: Guest Relation / Concierge Il/la candidato/a sarà incaricato/a di: Creare un servizio di accoglienza caloroso, educato, cortese e indimenticabile; Contattare ogni cliente, agenzia o tour operator prima dell’arrivo e assistere nella pianificazione del soggiorno (ristoranti, attività, trattamenti, prenotazioni di spettacoli, documentazione e consigli turistici, trasporti, ecc.); Gestire la distribuzione delle in rooms amenities, delle attenzioni personalizzate e dei servizi dedicati agli ospiti in occasione di ricorrenze speciali; Comunicare costantemente con tutti i reparti dell’hotel per assicurare un’esperienza eccellente in ogni fase del soggiorno; Contribuire alla creazione di database informativi (attualità, mostre, indirizzi utili, eventi, ristoranti di tendenza, ecc.); Garantire un elevato livello di qualità del servizio, in linea con gli standard previsti dalla struttura (LQA). Requisiti desiderati Ottime capacità relazionali e comunicative; Forte orientamento al cliente e al problem solving; Conoscenza fluente dell’italiano, del francese e dell’inglese; è gradita la conoscenza di un’ulteriore lingua sarà considerata un plus; Attitudine al lavoro in team e alla collaborazione interdipartimentale; Cura del dettaglio, riservatezza e spirito di iniziativa. Cosa offriamo Inserimento in un contesto elegante e dinamico; Opportunità di crescita professionale; Ambiente di lavoro stimolante e orientato all’eccellenza del servizio.
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Restaurant Guest Relations
6 giorni fa
Italy Four Seasons Hotel Firenze A tempo pienoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Restaurant Guest Relations
2 settimane fa
Italy Four Seasons Hotel Firenze A tempo pienoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Restaurant Guest Relations
3 settimane fa
Florence, Italy, Toscana Four Seasons Hotel Firenze A tempo pienoAbout Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
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Guest Relations Employee
1 settimana fa
Italy ROBINSON APULIA A tempo pienoFulfilling wishes, helping with mishaps, spreading joy – you take care of our guests. You have an open ear for suggestions, wishes or worries. In your job as a guest relations manager, you are present at the resort, working independently and autonomously. Your greatest compliment: positive feedback from our guests!
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Guest Relations Employee
2 settimane fa
Italy ROBINSON APULIA A tempo pienoFulfilling wishes, helping with mishaps, spreading joy – you take care of our guests. You have an open ear for suggestions, wishes or worries. In your job as a guest relations manager, you are present at the resort, working independently and autonomously. Your greatest compliment: positive feedback from our guests!
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Guest Relations Manager
1 settimana fa
Italy ROBINSON APULIA A tempo pienoFulfilling wishes, helping with mishaps, spreading joy – you take care of our guests. You have an open ear for suggestions, wishes or worries. In your job as a guest relations manager, you are present at the resort six days per week, working independently and autonomously. Your greatest compliment: positive feedback from our guests!
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Guest Relations Manager
2 settimane fa
Italy ROBINSON APULIA A tempo pienoFulfilling wishes, helping with mishaps, spreading joy – you take care of our guests. You have an open ear for suggestions, wishes or worries. In your job as a guest relations manager, you are present at the resort six days per week, working independently and autonomously. Your greatest compliment: positive feedback from our guests!
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Guest Relations Agent
3 settimane fa
Italy, IT Minor Hotels - Southern Europe A tempo pienoIn qualità di Guest Relations Agent , sarai essenziale nel garantire agli ospiti un’esperienza indimenticabile, raffinata e lussuosa, dal primo contatto fino alla fine del loro soggiorno. Questo ruolo richiede il mantenimento dei più elevati standard di servizio, la gestione attenta dei feedback degli ospiti e una costante collaborazione con i vari...
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Guest Relations Employee
2 settimane fa
Ugento, Italy, Provincia di Lecce ROBINSON APULIA A tempo pienoFulfilling wishes, helping with mishaps, spreading joy – you take care of our guests. You have an open ear for suggestions, wishes or worries. In your job as a guest relations manager, you are present at the resort, working independently and autonomously. Your greatest compliment: positive feedback from our guests!
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Guest Relations Manager
2 settimane fa
Ugento, Italy, Provincia di Lecce ROBINSON APULIA A tempo pienoFulfilling wishes, helping with mishaps, spreading joy – you take care of our guests. You have an open ear for suggestions, wishes or worries. In your job as a guest relations manager, you are present at the resort six days per week, working independently and autonomously. Your greatest compliment: positive feedback from our guests!
