IT Logistics Manager

Position Summary The IT Logistics Manager is responsible for the overall management and operational efficiency of the hardware logistics center ensuring timely and accurate staging configuration and shipment of IT assets (primarily laptops desktops and peripherals).This role oversees daily operations manages staff maintains inventory accuracy ensures compliance with customer SLAs and continuously drives process improvements in productivity quality and cost efficiency.Key Responsibilities Operational ManagementLead day-to-day operations of the hardware logistics center including receiving staging (via SCCM or other tools) quality control packing and shipping.Ensure all equipment is staged configured and shipped according to client specifications timelines and SLAs.Oversee coordination with IT deployment teams for imaging and configuration workflows.Maintain an efficient workflow that balances throughput quality and cost.People ManagementLead train and motivate a multidisciplinary logistics team (technicians QC specialists and shipping clerks).Schedule staff manage workloads and ensure adequate coverage for daily targets (e.g. devices / day).Foster a culture of accountability safety and continuous improvement.Inventory & Asset ControlOversee inbound / outbound logistics inventory accuracy and stock reconciliation.Maintain asset records in internal systems and ensure proper tagging and traceability.Manage defective or returned hardware coordinating with vendors or service teams for resolution.Process & Quality ImprovementMonitor performance metrics (throughput accuracy SLA adherence returns).Implement standard operating procedures (SOPs) and continuous improvement initiatives (Lean 5S automation).Collaborate with engineering and digital workplace teams to optimize imaging and deployment efficiency.Customer & Stakeholder CommunicationServe as the primary operational contact for customer delivery managers and internal stakeholders.Provide regular reporting on performance risks and improvement actions.Support audits and compliance checks (ISO ITIL or customer-specific standards).Health Safety & ComplianceEnsure compliance with workplace safety standards and data security requirements.Maintain an organized safe and clean work environment.Required Skills and Experience5 years of experience in logistics warehouse or IT asset management operations; at least 2 years in a leadership role.Strong understanding of asset management.Strong understanding of IT hardware lifecycle management (receiving imaging shipping RMA).Experience with SCCM / Intune / MDM workflows for staging and configuration.Proficient in ERP / WMS systems and Microsoft Excel / Power BI for reporting.Excellent leadership communication and organizational skills.Knowledge of Lean / Six Sigma principles is a plus.Fluent in English (and local language if applicable).What we offer You will find here not only a challenging and interesting workplace but also a rewarding work experience with competitive compensation and benefit packages :Soft skills and technical training for current and emerging products and technologies;Career development : opportunity to grow within the team;Special referral bonuses for recommending your friends;Private Medical subscription;A monthly budget for flexible benefits program that includes public transportation reimbursement and meal tickets sport & wellness telecom & electronics children & parents holiday & culture tourism;Extra vacation days;Flexible working hours and work from home aligned with project needs;Friendly team who is eager to meet you.Whats next Its best to apply today because job postings can be taken down and we wouldnt want you to miss this case you need further information just send us a message at and well be happy to assistThe preceding job description had been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties and responsibilities required of employees assigned to this job.Diversity & Inclusion Here at the Stefanini Group we value plurality and equity regardless of race sexual orientation disability age ancestry religion gender and nationality. We understand and encourage the importance of being youAbout us We are the Stefanini group a global tech consulting company of Brazilian origin that believes in the power of people to transform businesses through technology.We are present in over 40 countries and operate with the purpose of co-creating solutions TOGETHER WITH OUR CLIENTS that accelerate results and improve the experience of people and organizations.Here we like to say that technology is not the end but the means : what really matters are the people who drive it all.Our mindset is AI First meaning we invest in cutting-edge technology in everything we do focusing on results for our clients.We are a company A GROUP that breathes collaboration and offers a dynamic environment where you will learn by doing grow alongside the team and have space to contribute with ideas and projects.More than just talking about digital transformation we believe in real transformation that starts with people and impacts real businesses.If you are looking for a place to develop innovate and be part of something bigger the Stefanini Group is your place.We want to inform you that there are currently scams targeting job seekers by falsely using our companys name Stefanini. We sincerely apologize for any confusion or inconvenience this may have caused.Please remember that legitimate job offers from Stefanini will always come through official channels including direct communication with our trained recruiters. If you receive any unsolicited messages requesting