Customer Success Specialist,Life Sciences
2 settimane fa
JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Sapienza University, Tor Vergata University, Italian Institute of Technology. As a rapidly growing company, with offices in the USA, UK, Australia, and India servicing clients in over 60 countries, we are seeking talented and ambitious individuals to join our company.The RoleAs a Customer Success Specialist, you will help professors at leading universities in Italy integrate JoVE videos into their courses to improve teaching outcomes and student success. You'll play a key role in ensuring users get the most value from their JoVE subscription.Responsibilities:Conduct daily outreach to Faculty (via calls, emails, and 1:1 demos) to set up JoVE integrations in courses and increase product usage. Increase JoVE adoption by delivering product awareness sessions across existing customer universities and research institutes. Grow engagement and usage by delivering presentations at (1) exhibits and conferences, (2) university seminars and workshops, and (3) onsite customer visits. Strengthen subscription renewal outcomes by ensuring smooth implementation support, and consistent usage of JoVE resources. Influence product decisions by communicating customer feedback to sales, product, and marketing teams.Requirements:A Master's degree or PhD in Life Science disciplines. 1-3 years of experience in customer facing roles is preferred. Fluent communication skills in Italian & English. Knowledge of education, market trends, and challenges in assigned content areas i.e. Biology, Chemistry, Medicine, Physics, Engineering, or Psychology. Strong interpersonal skills with a passion for remote relationship-building. Experience in networking using cold calling is preferred.Why Join JoVE?You can expect compensation packages competitively placed within the local market. You will make a direct impact in accelerating science research and in improving student learning in science education. Opportunity to work with global teams and in an environment that promotes innovation and collaboration. Our strong promotion from within culture draws a clear path to advance your career with us.
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Customer Success Specialist,Life Sciences
2 settimane fa
Latina, Italia JoVE A tempo pienoJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Sapienza...
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Customer Success Specialist,Life Sciences
2 settimane fa
Latina, Italia JoVE A tempo pienoJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders as Sapienza...
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Customer Success Specialist,Life Sciences
1 settimana fa
Latina, Italia Altro A tempo pienoAbout the jobJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders...
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Customer Success Specialist,Life Sciences
1 settimana fa
Latina, Italia Altro A tempo pienoAbout the jobJoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such leaders...
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Customer Success Specialist,Life Sciences
1 settimana fa
Latina, Italia Jove A tempo pienoAbout the job JoVE is the world- leading producer and provider of video solutions with the mission to improve scientific research and education. Millions of scientists, educators and students use JoVE for their research, teaching and learning. Our institutional clients comprise over 1,000 universities, colleges, and biopharma companies, including such...
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Life Science Customer Success Specialist – Italy
1 settimana fa
LATINA, Italia Jove A tempo pienoA leading video solutions provider in scientific research is seeking a Customer Success Specialist in Italy.This role involves outreach to educators and researchers, delivering presentations, and maintaining client relationships.Candidates should have a Bachelor or Master's degree in Life Science and be fluent in Italian with proficiency in English.Join us...
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Life Science Customer Success Specialist – Italy
1 settimana fa
Latina, Italia Jove A tempo pienoA leading video solutions provider in scientific research is seeking a Customer Success Specialist in Italy. This role involves outreach to educators and researchers, delivering presentations, and maintaining client relationships. Candidates should have a Bachelor or Master's degree in Life Science and be fluent in Italian with proficiency in English. Join...
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Life Science Customer Success Specialist – Italy
1 settimana fa
Latina, Italia Altro A tempo pienoA leading video solutions provider in scientific research is seeking a Customer Success Specialist in Italy. This role involves outreach to educators and researchers, delivering presentations, and maintaining client relationships. Candidates should have a Bachelor or Master's degree in Life Science and be fluent in Italian with proficiency in English. Join...
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Life Science Cleaning
6 giorni fa
Latina, Italia Altro A tempo pienoUn'azienda leader nel settore Life Sciences cerca un esperto in cleaning e process validation. Il candidato ideale avrà esperienza nel settore farmaceutico e conoscenze delle normative di riferimento. Il ruolo prevede la scrittura di protocolli, gestione delle validazioni e coordinamento delle attività. La posizione è situata a Bolognana (LU) e offre un...
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Senior Life Sciences Audit Lead — GMP
2 giorni fa
Latina, Italia Altro A tempo pienoUne entreprise de conseil en technologie recherche un Lead Auditor pour l'industrie des sciences de la vie. Vous serez responsable de la planification et de la réalisation d'audits externes auprès d'hôpitaux et de sites d'essais cliniques. Les candidats doivent avoir 5 à 7 ans d'expérience dans l'industrie pharmaceutique et être certifiés Lead...
