German-Speaking Customer Service Agent
1 giorno fa
German-Speaking Customer Service Agent - Lisbon, Portugal with Relocation 2 days ago Be among the first 25 applicants Position Customer Support Representative (German Speaker) Location Lisbon, Portugal Start Date Flexible Employment Type Full-time | Fixed-term contract (1 year) About The Role We are looking for a motivated and detail-oriented Customer Support Representative to join our support team for a leading streaming platform. In this role, you will be responsible for resolving customer queries via phone, email, and chat, troubleshooting issues, and ensuring a high level of satisfaction. You will play a key part in shaping the customer experience and contributing to important performance indicators, including Customer Satisfaction (C-SAT), Net Promoter Score (NPS), and adherence to Service Level Agreements (SLAs). Key Responsibilities Provide timely and effective customer support through multiple channels Diagnose and resolve technical and account-related issues Ensure a high level of customer satisfaction by delivering a positive experience Work towards individual and team performance targets Requirements Native-level German (minimum C1) and fluency in English Previous experience in customer support (preferably 12+ months in a contact center) Familiarity with BPO KPIs (C-SAT, NPS, SLAs) Strong communication and problem-solving skills Technical troubleshooting knowledge is a plus What We Offer Competitive salary package: approx. €21,800 gross/year Fixed weekday schedule (Monday to Friday, 9 AM to 6 PM) Performance and language bonuses Health and life insurance (includes family plan) Relocation bonus up to €2,500 for candidates moving from abroad, and €2,500 signing bonus Support with local registration and accommodation Initial training provided and opportunities for career development How To Apply If you're ready to join a dynamic team and contribute to creating a positive customer experience, we’d love to hear from you. Apply today to take the next step in your career. #J-18808-Ljbffr
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German Back Office Agent or Customer Support Agent
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WorkFromHome, Italia Velenosi & Meredith Consulting A tempo pienoGerman Back Office Agent or Customer Support Agent - Relocation Abroad Rome, Metropolitan City of Rome Capital, Italy Job Openings German Back Office Agent or Customer Support Agent - Relocation Abroad About the job German Back Office Agent or Customer Support Agent - Relocation Abroad Job Opportunity: German-Speaking Customer Support & Content Moderation...
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German-Speaking Support Specialist in Malta | Hybrid
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WorkFromHome, Italia Cross Border Talents A tempo pienoA global customer support firm is seeking a Customer Support Specialist (German) to join the team in Malta. The role involves providing outstanding support to German-speaking clients in a hybrid work setting. Candidates must have C2-level German proficiency and a passion for customer service. Attractive benefits include competitive salary, flight...
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Italian Speaking Customer Service Agent
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoItalian Speaking Customer Service Agent - Work In Greece - Fully Paid Relocation 5 days ago Be among the first 25 applicants Mercier Consultancy MD provided pay range This range is provided by Mercier Consultancy MD. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base pay range Mercier Consultancy MD...
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German-Speaking Customer Service
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WorkFromHome, Italia Velenosi&Meredith A tempo pienoA leading international company is seeking motivated individuals for customer service and content moderation roles. Fluency in German and intermediate English are essential. Enjoy a relocation package that includes flights and accommodation, along with training and career growth opportunities. This is a unique chance to work in a vibrant international...
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Customer Service
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WorkFromHome, Italia Velenosi & Meredith Consulting A tempo pienoOverview Bolzano, Autonomous Province of Bolzano – South Tyrol, Italy Job Openings Customer Service / Content Moderator (German & English) with Relocation Overview About the job Customer Service / Content Moderator (German & English) with Relocation Possible Locations: Portugal, Spain, Bulgaria, Malta, Greece, Romania Relocation Package Included Are you a...
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Customer Service
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WorkFromHome, Italia Velenosi&Meredith A tempo pienoPossible Locations: Portugal, Spain, Bulgaria, Malta, Greece, Romania Relocation Package Included Are you a native or fluent German speaker with strong English skills? Looking for an exciting career in customer service or content moderation while enjoying the sunny climates of Southern Europe? We have the perfect opportunity for you! About Us We are a...
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Italian-Speaking Customer Support Pro
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoA leading consultancy firm is seeking an Italian Speaking Customer Service Agent to work in Greece. This role involves providing exceptional customer service to Italian clients via phone, email, and chat. Candidates should possess fluency in Italian and experience in customer service, preferably in a multilingual environment. Benefits include competitive...
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Italian-Speaking Customer Service Specialist
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WorkFromHome, Italia Mercier Consultancy MD A tempo pienoA consultancy firm is seeking an Italian Speaking Customer Service Representative for a manufacturing company based in Greece. The role involves managing inquiries in Italian, providing product information, and ensuring high customer satisfaction. Candidates should have excellent communication skills and experience in customer service. The position offers a...
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Italian Speaking Technical Support Agent
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WorkFromHome, Italia Velenosi & Meredith Consulting A tempo pienoItalian-Speaking Inbound Sales Agent Lisbon with relocation 5k Signing bonus Cagliari, Metropolitan City of Cagliari, Italy Job Openings Italian-Speaking Inbound Sales Agent Lisbon with relocation 5k Signing bonus About the job Italian-Speaking Inbound Sales Agent Lisbon with relocation 5k Signing bonus Job Opportunity: Italian-Speaking Inbound Sales Agent...