MAITRE D'HOTEL

1 giorno fa

castiglione di sicilia, sicilia, Italia Picciolo Etna Golf Resort & SPA, Curio Collection by Hilton Tempo pieno 38 € Contratto

POSITION: Maître d'Hotel / Head Waiter

Company: Hilton

Contract Type: Full-time / Fixed-term (Seasonal with potential for permanent employment)

ABOUT US – HILTON & IL PICCIOLO

Hilton is a global leader in high-end hospitality, dedicated to offering exceptional experiences worldwide. Il Picciolo Etna Golf Resort & Spa offers its guests an exclusive stay, enhanced by refined culinary experiences set against the stunning backdrop of Mount Etna.

THE ROLE: MAÎTRE D'HOTEL

We are looking for a professional and charismatic Maître D'Hotel to lead the front-of-house service for the main restaurant and the resort's event spaces. You will serve as the primary host for our guests, ensuring a seamless, discreet service aligned with luxury hospitality standards.

KEY RESPONSIBILITIES

  • 1. Guest Welcoming & Customer Relations:
    Welcome and seat guests with courtesy and professionalism, presenting menus and wine lists.
    Manage reservations, table assignments, and special guest requests to deliver a highly personalized experience.
  • 2. Front-of-House Coordination:
    Direct, coordinate, and supervise the work of waiters, chefs de rang, and commis during service.
    Oversee table setups, mise en place, and the cleanliness of all dining areas before and after service.
  • 3. Collaboration with Kitchen & F&B Management:
    Maintain clear and continuous communication with the Executive Chef to ensure fast, high-quality service execution.
    Assist the F&B Manager with dining room inventory management (chinaware, silverware, linens) and ongoing staff training.
  • 4. Event & Banqueting Management:
    Oversee dining room operations during special events, wedding banquets, corporate meetings, and golf club tournaments.

REQUIREMENTS

  • Experience: At least 3 years of experience as a Maître D'Hotel, Head Waiter, or Restaurant Supervisor in luxury hotel restaurants or fine-dining establishments.
  • Languages: Spoken fluency in English is required; knowledge of a second foreign language is a strong plus.
  • Technical Skills: Excellent knowledge of dining service techniques (including guéridon service or flambé work if needed), strong enological/wine knowledge, and full mastery of HACCP standards.
  • Soft Skills: Outstanding communication skills, polished professional appearance, empathy, strong leadership in team management, and stress resilience in high-volume environments.

COMPENSATION & BENEFITS

  • Target Salary (Gross Annual): 28.000 € – 38.000 € (commensurate with experience).
  • Incentive Package & Hilton Benefits:
    • Seasonal performance bonuses.
    • Accommodation and meals provided (for non-local candidates, subject to availability).
    • Go Hilton Team Member Travel Program: Heavily discounted room rates for you, plus friends and family discounts across Hilton properties globally.
    • Discounts on Food & Beverage and Spa treatments at participating Hilton locations worldwide.
    • Learning and development path through Hilton University, offering access to global career opportunities within the brand.
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