Consulting Engineer

2 giorni fa

monza, Italia Acuative A tempo pieno

Cisco High Touch Engineer (Red Badge)Location: Milan, ItalySector: Public Sector | Pubblica AmministrazioneEngagement: Long-term, Embedded RoleThe OpportunityWe are seeking a senior Cisco High Touch Engineer (Red Badge) to support mission‑critical networks within the Italian Public Sector , working closely with central government bodies, ministries, and public institutions.This is a high‑impact, trusted‑advisor role embedded directly within the customer environment, operating at the highest tier of Cisco engineering excellence. You will work alongside Cisco Sales, CX, and Engineering teams while becoming a core extension of the customer's IT organization.Your RoleAct as the primary technical authority for complex, business‑critical network environmentsProvide proactive and reactive high‑touch engineering supportLead SEV‑1 / SEV‑2 incidents and resolve chronic, large‑scale network issuesInfluence network architecture, upgrades, and long‑term optimizationBuild strong relationships with customer engineers, architects, and leadershipDrive escalations with Cisco TAC and global engineering teamsTechnical ExpertiseDeep hands‑on experience with enterprise or service provider IP networksStrong knowledge of TCP/IP, OSPF, IS‑IS, BGP, MPLS, Segment Routing, QoS, IPv6Cisco Routing & Switching ( IOS‑XE, IOS‑XR, Catalyst, Nexus, WAN )Exposure to automation and modern operations (Python, Ansible, APIs – preferred)Experience & Certifications7–15+ years in senior network engineering, consulting, or high‑level support rolesProven experience supporting large, complex, mission‑critical networksCCNP required , CCIE strongly preferredWhy This RoleOperate at the highest technical tier within Cisco's ecosystemAct as a trusted advisor , not just a support engineerInfluence the stability, resilience, and future direction of critical public‑sector networksBacked by Cisco and delivered through Acuative , a trusted Cisco CX partnerThis is a role for engineers who want to shape outcomes, not just fix incidents.Consulting Engineer • Monza, Lombardy, ITALY#J-18808-Ljbffr

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