Digital Learning Experience Specialist

Digital Learning Experience SpecialistThe role of the Digital Learning Experience Specialist is a key role to enhance the academic experience of students through learning digital platforms at Group level. It includes the overseeing and monitoring of the activities, related to the delivery management of the Istituto Marangoni courses, in direct collaboration with the Schools, aiming at quality and effectiveness in the established standards of Istituto Marangoni.key purpose of the roleResponsibilitiesSupport the Director of Education, Research & Academics to develop guidelines for the management of academic activitiesContribute to the development of the digital platforms (SIS, LMS, etc) for staff and student use of new functions/componentsIdentify the academic needs and priorities to implement through the Student Information System monitoring the management of academic activities of each SchoolSupport the Director of Education, Research & Academics to develop guidelines for the management of the School activities related to the academic process management through digital platform functionalitiesDevelop Student Satisfaction Survey Guidelines and templates for all Schools, according to local accreditation system and Istituto Marangoni standardsCollect Student voice, NPS and NSS data for analysis, reporting to Director of Education, Research & Academics and senior managementDevelop Academic KPI Guidelines to facilitate the timely and accurate academic KPI production and development by the SchoolsCoordinate the timely and accurate implementation of data across all schools related to Academic KPI, such as: attendance, progression and students performance…through the digital portal for up-to-date information and correct use reporting to Director of Education, Research & Academics and senior managementAnalyze the data related to student survey to improve the student experience and tutor performanceOversee the production of the yearly academic calendars across the group about boards and meetings required to ensure procedural and quality assurance points of contact between the schoolsSupport the Director of Education, Research & Academics to analyze and develop innovative tools for academic delivery (digital platform and functionalities; resources, etc) to improve the student and academic staff experienceSupport the Director of Education, Research & Academics to oversee the academic process development for new School opening managementSupport the Director of Education, Research & Academics HA&QA to manage the activity of project management with existing projects in the Schools and new projects linked at the group level (road map/deadlines etc)Education & SkillsBA Economics & ManagementExperience (at least 2 years) in digital learning platforms and functionalitiesLanguage: Italian and English C1 (written and spoken)Ability to translate the academic’s logic for digital platforms developmentAbility to analyze reporting and problem solver approachAbility to deal with PMO function (internal) stakeholders (external) and partnersVersatile in learning and a strong desire to stay current on the development of technology applied to the academic contextExcellent communication and interpersonal skillsExcellent knowledge of Microsoft Office products, including Excel, PowerPoint and Adobe (optional)Aptitude for working in an international and multicultural environmentSeniority levelEntry levelEmployment typeFull-timeJob functionDesign, Art/Creative, and Information TechnologyIndustriesHigher EducationReferrals increase your chances of interviewing at Istituto Marangoni by 2xWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.#J-18808-Ljbffr