Service Specialist
1 settimana fa
Join to apply for the Service Specialist role at Volkswagen Financial Services | Italy He/She contributes to ensuring the efficiency of the long-term rental and fleet management fleet through the affiliated network during the contractual period. Responsibilities include managing damage repair and services, monitoring the timing and costs of interventions. He/She liaises with repairers to resolve repair issues and report service disruptions in the assistance network. He/She supports internal clients on technical and service delivery issues. Additionally, He/she collaborates with the operations center to report disruptions in roadside assistance and ensure the expected service levels. He/she also evaluates contractual exclusions to be applied to customers. Verify the actual fault of the car and the need for scheduled maintenance through remote documentation review. Ensure the accuracy of cost estimates to confirm that service center quotes align with manufacturer guidelines and repair techniques. Manage requests within specified timelines and provide repairers with authorization numbers for payment and invoice issuance. Evaluate total loss scenarios for excessive cost and approve contract closure. Determine and confirm the application of contractual exclusions. Verify reimbursements for customer-prepaid costs. Handle complaints within the assigned area of responsibility. Report dealers not adhering to economic and service management conditions. Authorize credit notes following justified disputes regarding repairs. Exercise decision‑making autonomy within specified timelines and according to the role, function, and profile assigned by the management. Competences Good understanding of bodywork repair techniques and execution times. Ability to comprehend and generate repair quotes and cost estimates. Good knowledge of key MS Office tools and estimation software. Good understanding of mechanical repair techniques and execution times, coupled with energy, teamwork, and flexibility. Seniority level Entry level Employment type Full‑time Job function Administrative and Customer Service Industries Motor Vehicle Manufacturing and Financial Services Get notified about new Service Specialist jobs in Milan, Lombardy, Italy . #J-18808-Ljbffr
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Service Specialist
2 settimane fa
Provincia di Milano, Lombardia, Italia Ksearch A tempo pieno**Descrizione**: Per un'azienda industriale italiana attiva nel mondo delle commesse ricerchiamo un **Service Specialist**. Il Service Specialist, a riporto del Service Manager, si dovrà occupare di: - implementare con il suo responsabile la piattaforma dati di gestione del Service, - sviluppare il servizio di ticketing, - affiancare il proprio...
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Sales & Service Specialist
3 giorni fa
Milano, Italia Altro A tempo pienoSi ricerca un Sales & Service Specialist per la gestione di vacancy, selezioni e contratti.
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Service Specialist
2 settimane fa
Milano, Italia Volkswagen Financial Services A tempo pienoJoin to apply for the Service Specialist role at Volkswagen Financial Services He/She contributes to ensuring the efficiency of long-term rental and fleet management through the affiliated network during the contractual period. Responsibilities include managing damage repair and maintenance services, monitoring timing and costs of interventions. He/She...
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Customer Service Specialist
2 settimane fa
Milano, Italia Listgrove A tempo pienoINTERNATIONAL RECRUITMENT & HR EXPERTS ACROSS THE PLASTICS, PACKAGING, SPECIALITY CHEMICALS, LIFE SCIENCES, BIOPOLYMER, FOOD ADDITIVES & INGREDIENTS, ENERGY AND RECYCLING SECTORS SINCE ****.Customer Service Specialist -ItalyThe Client: Our client is a European manufacturer and supplier of FMCG products.Role Overview: Manages sales order...
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Service Specialist
1 settimana fa
Via Milano, Italia Volkswagen Financial Services A tempo pienoJoin to apply for the Service Specialist role at Volkswagen Financial Services He/She contributes to ensuring the efficiency of long-term rental and fleet management through the affiliated network during the contractual period. Responsibilities include managing damage repair and maintenance services, monitoring timing and costs of interventions. He/She...
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Customer Service Specialist
2 settimane fa
Milano, Italia Off-White A tempo pienoTHE ROLE Off-White is looking for an experienced and solution-focused Customer Service Specialist. In this role, you will be part of the Customer Service team, managing the full order lifecycle for menswear and kidswear, from order entry to final delivery, and engaging with internal and external stakeholders to ensure smooth order management. WHAT YOU'LL DO...
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Service specialist
3 settimane fa
Milano, Italia Adecco filiale di cornaredo A tempo pienoAdecco Consultant ricerca per, holding italiana leader nel settore della Medicina di Laboratorio nel comparto In Vitro Diagnostic (IVD), una figura di: Tecnico Elettronico per il ruolo di Service Specialist di Linea. La risorsa selezionata, riportando Service Specialist Supervisor di linea ed in team con colleghi di pari inquadramento, svolgerà le seguenti...
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Service specialist
2 settimane fa
Milano, Italia Adecco filiale di cornaredo A tempo pienoAdecco Consultant ricerca per, holding italiana leader nel settore della Medicina di Laboratorio nel comparto In Vitro Diagnostic (IVD), una figura di: Tecnico Elettronico per il ruolo di Service Specialist di Linea. La risorsa selezionata, riportando Service Specialist Supervisor di linea ed in team con colleghi di pari inquadramento, svolgerà le seguenti...
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Service Specialist
5 giorni fa
Milano, Italia Adecco Italia A tempo pienoAdecco Consultant ricerca per, holding italiana leader nel settore della Medicina di Laboratorio nel comparto In Vitro Diagnostic (IVD), una figura di: Tecnico Elettronico per il ruolo di Service Specialist di Linea. La risorsa selezionata, riportando Service Specialist Supervisor di linea ed in team con colleghi di pari inquadramento, svolger le seguenti...
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Customer Service
2 settimane fa
Milano, Italia Altro A tempo pienoCustomer Service & Logistics Specialist – Adecco Italia Adecco Italia Spa è alla ricerca di un Customer Service & Logistics Specialist da inserire all'interno del team di Customer Service, parte integrante della funzione Supply Chain di Bolton Food, con sede in Italia, Milano.Attività principali:Gestire l'intero ciclo dell'ordine: ricezione, inserimento,...
