Account Manager

Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group , we’re at the forefront of leveraging cutting‑edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision‑making, empowering our teams to produce innovative and impactful results. Role Account Manager (Project Manager) Location Milan, Italy – Office presence expected at a minimum of 2 days per week. About The Role Working in partnership with our client, the Account Manager (Project Manager) will service our client’s various content production requests ranging from video production and post‑production to content for the web (static and dynamic), e‑commerce content, and print and POS materials. A strong understanding of digital content, motion design and print production is essential, as is experience executing projects of all sizes with resourcefulness and dedication. Data collection is a must and will be conducted via several platforms that the resource will be trained to master. The ideal candidate will have a solid foundation in both account/project management and the production of digital and print content, with desirable knowledge or history of work in web, CRM, and social ecosystems. The role is fast‑paced and responsive, working across multiple projects within the group. You will form part of a team that delivers the following: Creative & design; Content and video production & post‑production; e‑commerce content, print content, point of sales content; Copywriting (editorial and social captions). What You Will Be Doing Work closely with designers, copywriters, and motion graphic designers to align on content that needs to be produced, whether stills, videos, or animations. Ensure all projects are delivered on time and on budget. Verify that all content is coherent and consistent with the client brand guidelines on all platforms and with the creative team. Make sure that all content being produced follows the client’s tone of voice and guidelines. What You Need To Be Great In This Role Demonstrates excellent collaboration skills, a solution‑based attitude, and the ability to work with people with diverse skills. Proficiency in Italian & English is required as we are a global business. Thrives in an environment of continual feedback and optimizing performances. Knowledge of digital and print production. Ability to work independently and prioritize under tight deadlines and/or with interruptions, producing accurate results within quick turnaround times. Calm and collected. Actively listens, requests clarification when needed. Consistent willingness to go above and beyond for project deliverables, as well as for one’s own development. Experience with strategic brainstorming, creative brief development and creative execution. Experience meeting clients. Looking for people who want to work closely with clients and brands, who are entrepreneurial and relish the opportunity to be part of something new and dynamic. Experienced in liaising directly with the client and building strong relationships. Outstanding background in digital content and production. Strong management and planning skills. Problem‑solving. Excellent knowledge of social content and digital content (website, CRM, production). Not Essential But Definitely an Advantage Experience with OTC and pharmaceutical brands is a plus. Background in a creative agency environment. Skilled in communication and marketing. Multi‑market experience. Our values shape everything we do: Ambitious, imaginative, inspirational, continuously learning and listening, results‑focused, and actively pro‑inclusive and anti‑racist. We are an equal opportunity employer committed to creating an inclusive working environment and encouraging all employees to reach their full potential. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local law. OLIVER has set ambitious environmental goals around sustainability, embedding sustainability into every department and every stage of the project lifecycle. #J-18808-Ljbffr