Sales Operations Lead, Cloud Sales Center

Job ID: | Amazon Web Services, Inc. The North American Sales Strategy, Operations and Enablement (SSOE) team is seeking a driven and experienced Sales Operations Lead for the Cloud Sales Center. The candidate in this role is an important business stakeholder and partner for sales leadership and will play a key role in supporting the go-to-market strategy. The candidate for this role is expected to work cross functionally to help the organization successfully land and execute against strategic priorities and goals. We are looking for a hands‑on and motivated self‑starter who is comfortable in ambiguity and can navigate effectively in a matrixed environment to drive business results. The candidate for this role will support the rhythm of the business activities such as Annual Planning, Target setting, Operational Strategy, and Monthly Business Reviews, and other cadenced reporting and metrics for the business. This position will play a key role in defining processes for end‑to‑end execution of territory planning, headcount and resource allocation, and goal setting. This candidate will need to navigate internal systems, tools, and roll up their sleeves to drive predictable reporting, analyze business trends and make recommendations to senior management. The ideal candidate has strong business and financial acumen, broad knowledge of sales operations, experience supporting full‑cycle sales, and a deep analytic background. The candidate should be comfortable building and experimenting with the latest tools including GenAI. This position works with a cross‑section of stakeholders including Sales leadership, Finance, the Tools and Technology team, and the Partner team. The candidate for this role must have the ability to communicate effectively across multiple technical and non‑technical stakeholders. Key job responsibilities Work with sales leadership to optimize the go‑to‑market strategy of the Cloud Sales Center organization Work cross‑functionally with various stakeholders to execute key priorities Support rhythm of business activities Identify reporting issues, gaps in processes, and drive timely resolution Create new tools and business processes that simplify, standardize and enable operational excellence About the team About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional. Work/Life Balance We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Basic Qualifications 5+ years of Microsoft Excel experience Bachelor’s degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field Experience with sales CRM tools such as Salesforce or similar software Experience defining, refining and implementing sales processes, procedures and policies or equivalent Preferred Qualifications 5+ years of finance, business management and sales operations experience Experience working within a high‑growth, technology company Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site. Posted: November 23, 2025 (Updated about 9 hours ago) Posted: September 30, 2025 (Updated 2 days ago) Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. #J-18808-Ljbffr