Social Media Representative-Italian Speaker in Greece
18 ore fa
OverviewRole: Social Media Representative-Italian Speaker in Greece (w/ Relocation Package)Location: Onsite in Moschato, Greece or Remote in GreeceCompany: Cross Border Talents is RecruitingJob DescriptionLocation: Onsite in Moschato, Greece or Remote in GreeceCompany: Cross Border Talents is RecruitingResponsibilitiesAssist our community and resolve inquiries empathetically, accurately, and promptly.Stay knowledgeable about our products and community standards.Make well-balanced decisions and advocate effectively for our community.Exhibit strong interpersonal, verbal, and written communication skills, with an emphasis on empathy.Support the company’s mission by prioritizing the community’s well-being.Investigate and resolve issues reported on the social media platform, including account support and reports of abusive content.Respond to user inquiries with high quality, speed, empathy, and accuracy.Use market-specific knowledge to develop scalable solutions for community support.Analyze data to improve the overall user experience.Enforce the company’s Terms of Use by monitoring reports of abuse.Review reported content within agreed turnaround times and quality standards.Identify workflow inefficiencies and suggest solutions.Recognize trends and escalate issues outside company policy to the global team.ExperienceUp to 1 year of experience in a Business Process Outsourcing environment or a comparable service/process management environment.High affinity and cultural awareness of the political and social situation relevant to the market/region supported.Italian speaker (C2) with very good communication skills in English (at least B2 level).SkillsExceptional communication and soft skills.Tech-savvy and resourceful.Ability to multitask and work efficiently.Excellent reasoning and analytical capabilities.Thrive as a team player in a fast-paced, high-energy, change-oriented environment.RequirementsEU nationality or Greek residence permit.High school diploma.Availability to work in shifts (40 hours per week, 5 days per week, 8 hours per day) between Monday-Sunday, 7 am-10 pm.5 working days of training.Relocation package including paid flight to Greece, airport pick-up, administration assistance (tax number, bank account, etc.), 2 weeks paid in a hotel, and help from an agency to find an apartment.Gross monthly salary plus a monthly performance bonusIf you are passionate about helping others and creating a positive online community, we would love to hear from you. Apply today and make a difference#J-18808-Ljbffr
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Italian-Speaking Social Media Associate
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genova, Italia Cross Border Talents A tempo pienoA dynamic recruitment firm is seeking a Social Media Representative-Italian Speaker to work onsite or remotely in Greece. In this role, you will assist the community, ensure compliance with platform standards, and resolve inquiries. Candidates should have strong communication skills in both Italian and English, with a high school diploma and a willingness to...
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