Solution Architect

OverviewWe are looking for an experienced Solution Architect to join Cleafy\'s Customer Operations team, helping leading financial institutions protect themselves from advanced cyber threats and fraud patterns. In this role, you will design, validate, and guide the adoption of Cleafy\'s solutions within complex enterprise environments, ensuring customers get the maximum value from the platform across their fraud management lifecycle. You\'ll act as a trusted technical advisor for our customers and as a bridge between Customer Operations and Sales Engineering teams, ensuring both technical soundness and strategic alignment. While your main focus will remain on solution design, you will also play an active role in pre-sales engagements, supporting feasibility assessments and architectural discussions for strategic opportunities.Success in this Role MeansClients see you as their trusted technical advisor — you help them not only integrate the Solution but truly understand and apply its valueYou act as the trusted voice connecting customers, Sales, and Customer Operations, ensuring consistency and transparency across touch pointsYou understand the why behind every architecture and deliver measurable business outcomes: faster implementations, fewer integration bottlenecks, higher customer trustYou don\'t just design solutions — you shape how our technology solves real problems for our customersThis role is open to both strong mid-level profiles ready to take the next step and experienced Solution Architects who want to work on strategic, high-impact projects.ResponsibilitiesDesign and validate solution architectures aligned with customer requirements and enterprise standardsAct as the technical reference during all stages of integration: assessment, design, configuration, testing, and production rolloutCollaborate with Sales Engineers and Account Executives during pre-sales activities by:Evaluating technical feasibility of proposed solutionsDefining high-level architectures and integration approachesProviding input for proposals and proofs of conceptBuilding integration real use cases and show them from demo environmentsSupporting RFI/RFP processes, imprinting your know-how and vision strategy from the fieldBuild and maintain strong relationships with customer stakeholders, ensuring a consistent technical vision from pre-sales to go-liveIdentify and anticipate technical or architectural risks, and propose mitigation strategies early in the processCollaborate with Product and Engineering teams to share customer feedback and influence product evolutionContribute to internal playbooks, best practices, and documentation to strengthen the Solution Architecture practiceRequirements3-5 years of relevant experience, or equivalent demonstrated expertise in Solution Architecture, Professional Services, or Systems Integration within enterprise environmentsProven experience leading or supporting integration projects, ideally in financial services, cybersecurity, or fraud preventionSolid understanding of enterprise integration patterns, data flows, APIs, and secure communication protocolsTechnical expertise in at least two of the following areas:Web Application Security / WAFApplication Delivery & Load BalancingEndpoint or Mobile SecurityThreat Detection & Incident ResponseNetwork ManagementWorking knowledge of Cloud architectures (AWS, GCP, Azure) and Docker-based environmentsExcellent communication and stakeholder management skills, comfortable engaging both technical and business audiences and turning complex technical topics into simple stories for executivesFluency in English required; Spanish strongly preferred; Italian is a plusNice to haveFamiliarity with Android/iOS ecosystemsScripting experience (Bash, Python, PowerShell)Professional certifications such as CISSP, CEH, Security+, or equivalentBenefitsLocation-specific benefits, designed around the needs of your local areaWork-life balance enhancement policiesPersonalized career development and dedicated support to fast-track your professional growthCutting-edge technologies and a truly international environmentWorking at Cleafy means being part of a group of people who support, respect, and inspire one another, no matter what. That\'s why we have been certified by Great Place to Work. Join us in redefining customer success, one inspiring story at a time. Your adventure begins here. Are you ready to embrace the challenge?Cleafy is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any kind. Our company is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Cleafy are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, age, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.#J-18808-Ljbffr