Customer Support Specialist
4 giorni fa
Customer Support Specialist - Maternity Cover page is loaded## Customer Support Specialist - Maternity Coverlocations: Triestetime type: Full timeposted on: Posted 2 Days Agojob requisition id: JR- *At Fedrigoni, we have a strong ambition to amaze the world – by transforming our industry, achieving new levels of innovation, elevating creativity, and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our Industry can do. We’re empowered to make that happen. Taking responsibility. Taking ownership. Taking risks. Yes, the journey can be challenging, yet we are supported and empowered to perform. We are trusted to be accountable and responsible for our decisions. Everyone gets to push their potential to the full.* ***Discover Extraordinary\* Every Day.*****The role designed for you**In your role as Customer Support Specialist (maternity cover), you will be based in San Dorligo della Valle (Trieste) and you will be part of our Customer Care team. You will bring your contribution in achieving the company sales target, providing an excellent level of customer service to our current clients in the Eastern Europe and Balkans regions.* You will perform sales orders in our ERP system (SAP), from entry to dispatch.* You will enter requests for samples and offer for Special customized products in our ERP.* You will organize shipments to customers, track orders to delivery, address post-sale shipping issues and strive for continuous improvement of OTD (On Time Delivery) metric.* You will be the assigned point of reference for your group of Sales Agents, supporting them in managing customer requests.* You will guarantee a high-level customer experience, understanding and supporting customer needs and requirements.* You will perform reactive Cross-selling activity to the client when requested product is not available.* You will Follow up with clients with missed payments, while processing orders.* You will be in charge of updating client-specific price lists.**The attitudes and skills we’re looking for:*** You have previous experience in Customer Service or Commercial Back Office roles, preferably in B2B sector.* You are resilient and goal oriented, you have strong analytical and problem-solving skills.* You are reliable, flexible and great with people.* You have a strong customer orientation.* You have good knowledge of Excel.* You have good knowledge of SAP.* You are fluent in Italian, Serbo-croatian, and English.**What you can expect from our selection process**: Interviews with the HRBP and with Customer Support Team Coordinator.**Based in**: San Dorligo della Valle (Trieste), Italy.Learn more about life at Fedrigoni:()(blob: / 2:00#J-18808-Ljbffr
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Customer Support Specialist Sofia, Bulgaria
2 settimane fa
Trieste/Trst, Italia Velenosi&Meredith A tempo pienoCustomer Support Specialist (Slovenian & English) – Sofia, Bulgaria We’re hiring a Customer Support Specialist in Sofia, Bulgaria. Fluent in Slovenian, you will support premium global lifestyle brand customers on-site, assisting adult consumers via phone, chat, and email with orders, product setup, troubleshooting, and account‑related questions while...
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Trieste/Trst, Italia Fedrigoni Group A tempo pienoA leading materials company based in Trieste is seeking a Customer Support Specialist (maternity cover) to join their Customer Care team. The role involves handling sales orders, ensuring high levels of customer service for clients in Eastern Europe and the Balkans, and supporting Sales Agents. The ideal candidate is experienced in customer service, has...
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Customer Support Specialist
4 giorni fa
Trieste/Trst, Italia Fedrigoni Group A tempo pienoReady to deliver an outstanding customer experience? At Fedrigoni, we have a strong ambition to amaze the world – by transforming our industry, achieving new levels of innovation, elevating creativity, and building a sustainable future while growing rapidly. We want to reinvent the boundaries of what our Industry can do. We’re empowered to make that...
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Customer Support Specialist
3 settimane fa
Trieste/Trst, Italia Velenosi&Meredith A tempo pienoWe're Hiring : Customer Support Specialist (Slovenian & English) in Sofia, Bulgaria Are you fluent in Slovenian and ready to support customers of a premium global lifestyle brand? Join our on-site team in Sofia, where you'll assist adult consumers via phone, chat, and email with orders, product setup, troubleshooting, and account-related questions all while...
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Customer Support Specialist
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Trieste, Italia XLbit A tempo pienoSei una persona intraprendente, motivata a lavorare in un ambiente dinamico, in grado di collaborare, innovare e condividere responsabilità e idee? XLbit srl costruisce soluzioni innovative per il mercato del turismo, fornendo i servizi del portale YesAlps a più di 20.000 operatori turistici in tutto l’arco alpino italiano. Siamo alla ricerca di una/un...
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B2B Customer Success
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Trieste/Trst, Italia Fedrigoni Group A tempo pienoA leading company in the paper and packaging industry is seeking a Customer Support Specialist temporarily based in San Dorligo della Valle (Trieste). Your role will focus on achieving sales targets by offering excellent customer service to clients in Eastern Europe and the Balkans. Candidates must have prior experience in customer service or commercial...
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Customer Support Specialist Sofia, Bulgaria
2 settimane fa
trieste, Italia Velenosi&Meredith A tempo pienoCustomer Support Specialist (Slovenian & English) – Sofia, BulgariaWe're hiring a Customer Support Specialist in Sofia, Bulgaria.Fluent in Slovenian, you will support premium global lifestyle brand customers on-site, assisting adult consumers via phone, chat, and email with orders, product setup, troubleshooting, and account-related questions while...
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Bilingual B2B Customer Care Specialist – Trieste
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Trieste/Trst, Italia Fedrigoni SpA A tempo pienoA leading packaging company is seeking a Customer Support Specialist (maternity cover) to join their team in San Dorligo della Valle (Trieste). The ideal candidate will have experience in customer service, support sales agents, and ensure a high level of customer satisfaction. Required skills include fluency in Italian, English, and Serbo-Croatian, along...
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Onsite IT Support Specialist
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Trieste/Trst, Italia Stefanini, Inc A tempo pienoA global tech consulting company in Trieste is seeking a proactive IT Support Specialist to provide excellent customer service and technical support. Responsibilities include face-to-face IT support, diagnosing hardware issues, and managing installations. The ideal candidate should have at least 2 years of ICT experience and strong interpersonal skills. This...
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Customer Support Specialist Sofia, Bulgaria
7 giorni fa
trieste, Italia Velenosi&Meredith A tempo pienoCustomer Support Specialist (Slovenian & English) – Sofia, BulgariaWe’re hiring a Customer Support Specialist in Sofia, Bulgaria. Fluent in Slovenian, you will support premium global lifestyle brand customers on-site, assisting adult consumers via phone, chat, and email with orders, product setup, troubleshooting, and account‑related questions while...
