Italian Speaking Remote Support Specialist Work In Greece

7 giorni fa


roma, Italia Mercier Consultancy A tempo pieno

Mercier Consultancy is thrilled to announce an exciting opportunity for an Italian Speaking Remote Support Specialist to work in Greece with paid relocation If you are fluent in Italian and looking for a unique experience in a vibrant country while providing exceptional support to our clients, this position is perfect for youAs an Italian Speaking Remote Support Specialist, you will be at the forefront of customer service, assisting our Italian‑speaking clients with their inquiries, troubleshooting technical issues, and guiding them through our services. This role allows you to immerse yourself in the Greek culture while making a meaningful impact on client satisfaction.ResponsibilitiesOffer remote support to Italian-speaking clients via phone, email, and chatDiagnose and troubleshoot technical issues, ensuring timely resolutionsMaintain detailed documentation of client interactions and support cases in our CRMEducate clients on product features to enhance their understanding and usageCollaborate with the team to handle complex queries and share knowledgeGather and analyze client feedback to drive service improvementsParticipate in training programs to stay current with product developments and best practicesRequirementsFluency in Italian and English, both spoken and writtenStrong ability to communicate effectively and deliver customer satisfactionExperience in customer service or technical support is preferredExcellent problem-solving skills and attention to detailMotivated self-starter capable of working independentlyDesire to experience living and working in GreeceFamiliarity with customer support software and tools is a plusBenefitsCompetitive Monthly SalaryMonthly Performance BonusFully Paid Relocation Package (Flight, Transfer and Hotel)Health InsurancePrivate Health Insurance2 Extra Salaries Per YearSupport In Finding Accommodation After HotelAnd More...#J-18808-Ljbffr



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