Hotel Operations Manager

3 settimane fa


giuliano di roma, Italia Ruby A tempo pieno

Hotel Operations Manager (m/f/d) - New OpeningJoin to apply for the Hotel Operations Manager (m/f/d) - New Opening role at Ruby.ResponsibilitiesLead your team on eye level, fostering both professional and personal development through coaching and regular feedback sessions, while creating a positive team atmosphere as a role modelEnsure effective duty and holiday schedules as well as smooth work processes; think “out of the box” and critically question existing processesTake charge of daily operations, roll up your sleeves, actively join in, lead briefings, and demonstrate what exceptional service truly meansLive the Ruby Spirit and ensure execution of internal styles and quality standardsSupport the Hotel Manager in recruiting the best talents and build a strong teamHandle monthly closings, inventories, invoice control, payroll preparations, and regular orders for F&B and operating supplies (SOE)Ensure order and compliance with HACCP, occupational safety, fire protection, and other legal regulationsMonitor guest feedback, concerns or complaints and respond with creative and charming solutions to ensure guests feel at home and want to revisitQualificationsCompleted professional training in the hotel industry and/or a degree in hospitality or business administrationExperience in an operational leadership role or similar position in lifestyle hospitality or gastronomyGood knowledge of POS, PMS, and business managementA motivating and charismatic leader; authentic and loyal, both a team lead and team playerA warm and welcoming personality with strong communication skillsA knack for charming guests with a hands-on mentalityFluent in Italian and EnglishWhat’s in it for you? That’s how we grooveRuby personality: bring your style, smile and ideas to workBetter together – team events and a collaborative cultureF&B privileges and staff benefits (e.g., Ruby F&B-Credit)Mobility allowance; potential for additional cash through talent scouting, positive reviews and a bonus agreementTraining, coaching, and mentoring to grow with RubyLean Luxury culture: innovative, paperless, cashless, and moreDiversity, Equity & InclusionWe believe that you can love who you want to, can choose your pronouns, and should be proud of your heritage and culture. You don’t have to justify your religion or world view. You are good, just as you are, and make our team and Ruby’s diversity unique.We can’t deal with isms. Racism, sexism, heterosexism, antisemitism, and similar isms are not tolerated here.If you want to know what to expect, listen to Ang from our cluster in London. Get to know our People & Culture Team. Any questions about our pitch? Contact or .DetailsSeniority level: Mid-Senior levelEmployment type: Full-timeJob function: Management and ManufacturingIndustry: Hospitality#J-18808-Ljbffr


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