EnglishItalian Customer Support Agent

Are you a highly motivated multilingual individual with a passion for customer service Seize the opportunity to join a global team in the historical and vibrant city of Athens Greece We are seeking a dedicated Italian and English-Speaking Customer Support Agent to represent world-leading brands across diverse fast-paced industries including Tech Travel Automotive and Social Media . Your Role and Responsibilities : Multilingual Expertise : Serve as the primary point of contact for Italian-speaking customers providing friendly effective and professional support via phone email and chat. Problem Solver : Efficiently resolve customer issues provide accurate information and troubleshoot product / service inquiries across multiple industry platforms. Brand Advocate : Maintain a high standard of customer satisfaction building positive relationships that reflect positively on our international clients. Documentation : Accurately record customer interactions and solutions using our CRM and internal systems. What We Offer : A Stress-Free Start & Comprehensive Benefits We understand that moving to a new country can be challenging which is why we offer a full-service relocation and benefits package to ensure a smooth transition and a comfortable lifestyle in Greece. Full Relocation Support : Flight Ticket Covered : We reimburse or cover your one-way flight ticket to Athens. Two-Week Hotel Stay : Complimentary hotel accommodation for your first two weeks in Greece upon arrival. Full Administrative Support : We provide comprehensive assistance with all necessary paperwork including bank account setup tax registration and social security (AMKA) registration ensuring you are legally employed under a Greek contract from day one. Competitive Salary : Receive a competitive base salary (often around 1200 - 1500 gross per month for multilingual roles) plus a monthly performance-based bonus. 14 Salaries Per Year : Enjoy the standard Greek employment benefit of receiving two extra months salary (typically paid around Easter and Christmas / Summer). Health Coverage : Access to Greeces national healthcare system often supplemented by private health insurance plans provided by the company. The Greece Advantage An Exceptional European Lifestyle : Cost of Living : While prices are rising Athens generally offers a significantly more affordable cost of living (especially in housing and dining out) compared to major European capitals like Paris London or Amsterdam. Your salary goes further allowing for a higher quality of life. The Weather : Experience 300 days of sunshine per year. Say goodbye to the grey Mediterranean Culture : Enjoy a relaxed outdoor-focused lifestyle rich historical sites world-class cuisine and easy affordable access to the Greek Islands for weekend travel. Work-Life Balance : Greece promotes a healthy work-life balance allowing you plenty of time to explore the city and its surrounding beauty. Minimum Requirements : Language Skills : Italian : C1 / C2 level (fluent / native-level written and verbal communication). English : B2 level or higher (working proficiency written and verbal communication). Citizenship : Valid EU Citizenship (required for smooth employment). Soft Skills : Strong communication empathy a customer-first mindset and effective problem-solving abilities. Experience : Previous experience in a Customer Support / Call Center environment is a plus but full paid training is provided. Ready to launch your international career and trade city crowds for sea views Apply now Employment Type : Full Time Experience: years Vacancy : 1 #J-18808-Ljbffr