Senior/Lead Specialist SE

Solution Engineer (Pre‑Sales) – Join our Sales Performance Management (SPM) Solution Engineering Team. SPM brings location to the World’s #1 CRM, Salesforce. Formerly MapAnything, SPM has been helping Field Sales and Sales Operations Teams increase productivity and cut cost through a slew of services including route optimization, mobile workforce activation, and territory optimization and planning. In addition, we recently acquired SPIFF, a leading Incentive Compensation Management tool into our portfolio and a Sales Programs offering to activate seller behavior that will help to round out our SPM category offering. We are seeking a Solution Engineer (Pre‑Sales) to join our SPM Solution Engineering Team. You will work closely with Sales Leaders and Account Executives across the world to drive continued growth, and help build solutions that have an impact on our Customer’s business. The Solution Engineer will also act as an evangelist of SPM to various internal stakeholders to create meaningful collaboration strategies to enable a team‑selling environment and drive scale to continue the product’s growth. The successful candidate will be focused on customer success, delivering world‑class customer solutions, and is not afraid to think creatively on how SPM can have an impact. They can demonstrate understanding of industry trends and market opportunities to develop new solutions and relevant points of view, and have numerous examples of bringing new thinking to customers, the team and the company. The ideal individual will be proactive, a great collaborator, passionate and a proven individual and team contributor as they work with some of the biggest brands and companies in the world. Responsibilities Partner with Account Executives to understand our Customer’s unique business goals and challenges throughout the sales cycle. Present Executive level product demonstrations to key business Stakeholders highlighting the Value of SPM. Be a SME, both internally and externally, through establishing technical credibility and professional rapport with client account stakeholders through product demonstrations and technical discovery calls. Be an innovator who can create new solutions using out‑of‑the‑box thinking to enable client business initiatives to be realized. Execute enablement activities (Webinars, Best Practices, Knowledge Share, etc.) for both our Customers and our internal peers. Actively enable the broader Solution Engineering team and cross‑functional distribution to position the value of the SPM solution within the Salesforce portfolio. Become an expert in all SPM applications while maintaining a very high proficiency in the Salesforce platform. Routinely engage with sales and product development teams to provide product and client feedback and identify opportunities to further improve our products, sales/implementation processes, and overall customer experience. Partner with Account Executives to identify and utilize Salesforce internal resources (Account Executives, Solutions Engineers, etc.) to build SPM brand awareness, assist in sales cycles, and close enterprise business deals. Qualifications / Requirements Prior experience using Salesforce as a power user or admin. Salesforce Certifications a plus – current Administrator, Architect. Previous experience working with enterprise‑level clients in a Pre‑Sales or Solution Engineering capacity. Excellent speaking and presentation skills and experience both in‑person and over‑the‑web. Superb writing skills and experience with both internal and external communications. Strong time management skills, allowing for multiple projects and sales cycles to run in parallel. Creative mindset and the ability to think “outside of the box” with a desire to develop solutions for enterprise‑level customers. Business acumen with experience transforming business process to attain business goals of our customers. Additional languages. Accommodations If you require assistance due to a disability applying for open positions please submit a request via this link. We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt‑in to the interview scheme as part of the application process. Posting Statement Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. #J-18808-Ljbffr