Technical Support Agent
2 settimane fa
OverviewJoin to apply for the Technical Support Agent (m/f/d) role at Alpitronic Get AI-powered advice on this job and more exclusive features. Be the main contact to solve technical issues Support our customers during installation, maintenance and repair of their hyperchargers Remotely monitor, troubleshoot and resolve alerts and issues on hyperchargers Remotely support our on-field service technicians Your ResponsibilitiesBe the main contact to solve technical issues Support our customers during installation, maintenance and repair of their hyperchargers Remotely monitor, troubleshoot and resolve alerts and issues on hyperchargers Remotely support our on-field service technicians Your Qualifications & SkillsTechnical background or experience in technical customer support Independent and solution-oriented work, as well as analytical thinking Enthusiasm, teamwork and structured way of working Willingness to work in different shifts Good communication skills in English in speaking and writing, a 2nd language is a plus (German, French, Spanish) Our CommitmentInnovative work environment in a young, dynamic team High-tech projects in the future-proof sector of e-mobility Opportunities for advancement in a growing company A wide range of further training opportunities Attractive bonus system and performance-related pay Additional company benefits Why AlpitronicTogether with our customers, we are driving the world towards sustainable mobility – with cutting-edge technology, we inspire with the most innovative and reliable solutions. With our roots in South Tyrol, we are market and innovation leaders and set the future charging infrastructure standards from our locations in Bolzano/Bozen, Bergamo, Bologna, Munich and Charlotte (USA). What makes working for us specialWe are excited to meet individuals who are enthusiastic about making things happen, take personal responsibility and appreciate seeing the direct results of their work in the final product. We are a fast-growing company and offer our top teams a diverse and challenging range of tasks in a respectful corporate culture. Your contributions matter, are appreciated and have a significant impact Join us and be part of our team Seniority levelAssociate Employment typeFull-time Job functionInformation Technology IndustriesAppliances, Electrical, and Electronics Manufacturing #J-18808-Ljbffr
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