Room Service Manager

2 giorni fa

venezia, veneto, Italia COREcruitment Ltd Tempo pieno

Job title: Room Service Manager – Luxury 5-Star Hotel

Location: Venice

Start: March 2027

We are seeking a detail-oriented and guest-focused Room Service Manager to lead the in-room dining experience at our luxury 5-star hotel . In this role, you will ensure that every guest enjoys seamless, elegant, and personalized dining in the comfort of their room. This is an opportunity to elevate our in-room dining service to new heights of excellence while managing a dedicated team.

Key Responsibilities

  • Oversee all aspects of room service operations, ensuring timely, discreet, and impeccable delivery of food and beverages.
  • Lead, train, and motivate the room service team to maintain the highest standards of service and professionalism.
  • Collaborate with the culinary team to develop and refine in-room dining menus that reflect the hotel’s luxury standards.
  • Ensure all orders are prepared and presented to perfection, with meticulous attention to detail and presentation.
  • Monitor and maintain inventory levels for room service, including linens, tableware, and amenities.
  • Implement efficient systems for order‑taking, delivery, and setup to enhance guest satisfaction.
  • Manage budgets, control costs, and analyze performance metrics to optimize service efficiency.
  • Uphold strict hygiene, food safety, and sanitation standards in all room service operations.
  • Coordinate with Housekeeping, Front Office, and Kitchen to ensure seamless service delivery.
  • Handle guest requests, special dietary needs, and complaints with professionalism and a solutions-oriented approach.
  • Maintain a polished and sophisticated service style that aligns with the hotel’s luxury branding.

Candidate Profile

  • Proven experience as a Room Service Manager, In-Room Dining Manager, or Senior Room Service Supervisor in a hotel or high-end hospitality environment.
  • Exceptional leadership and team management skills, with a focus on staff development and motivation.
  • Knowledge of Micros.
  • Strong operational knowledge of in-room dining services, including order management and delivery logistics.
  • A keen eye for detail and a commitment to maintaining the highest standards of presentation and service.
  • Excellent communication and interpersonal skills, with the ability to interact professionally with guests and staff.
  • Financial acumen, with experience in budgeting, cost control, and performance analysis.
  • Flexibility to work varied shifts, including early mornings, evenings, weekends, and holidays.
  • Fluency in Italian and English ; additional languages are a strong advantage.

What we offer:

  • Accommodation (upon availability);
  • Meal during the shift;
  • Free shuttle to San Marco square;

This position does not offer visa sponsorship.

Job title: Room Service Manager – Luxury 5-Star Hotel

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