Technical Program Manager, Tooling

Technical Program Manager, Tooling & AI Solutions, Data Center Supply SolutionsJob ID: | Amazon Web Services, Inc.Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure, supporting all AWS data centers and equipment. We work on the most challenging problems across thousands of variables in the supply chain, seeking talented people to help us maintain safety, security, and provide scalable, cost‑efficient capacity to customers.Key ResponsibilitiesDesign and implement AI solutions to enhance productivity, automate workflows, and derive insights from data across multiple platforms within AWS Infrastructure.Drive cross‑functional alignment with partner teams and global counterparts.Lead strategic direction for GenAI tooling across Data Center Supply Solutions and partner organizations within the Data Center Community.Own the end‑to‑end lifecycle of AI solutions, from concept to deployment, including prompt engineering, model fine‑tuning, and data quality standards.Establish and maintain data quality standards and governance frameworks to support AI implementation.Drive product development including research, requirements definition, technical specifications, and launch efforts while balancing speed‑to‑market with quality.Evaluate business landscape and analyze existing tools to identify opportunities for innovation and inform product strategy.Create and maintain product roadmaps for both traditional tools and AI solutions, ensuring clear communication across all teams.Own the global AI QBR, including roadmap visibility, performance metrics, risk reporting, and cross‑team alignment.Develop and launch the framework for evaluating AI opportunities, defining ROI, and prioritizing investment decisions.Basic Qualifications6+ years of technical product or program management experience.5+ years of analytical, quantitative, communication, and presentation experience.Experience managing programs across cross‑functional teams, building processes and coordinating release schedules.3+ years of software development experience.5+ years of technical program management working directly with software engineering teams.Preferred Qualifications5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.Experience managing projects across cross‑functional teams, building sustainable processes and coordinating release schedules.Experience defining KPI’s/SLA’s used to drive multi‑million dollar businesses and reporting to senior leadership.Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Depending on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site.Posted: December 22, 2025 (Updated about 18 hours ago)#J-18808-Ljbffr