Community Health Nurse

The LHCSA Community Health Nurse is responsible for direct nursing care, coordination of care and documentation of care for agency clients in accordance with agency policies and procedures and regulatory standards of care, working under the guidance of the Clinical Operations Manager. The LHCSA Community Health Nurse communicates with internal and external referral sources (client, family, community agencies) to ensure all required information is obtained and confirmed for referral processing. The LHCSA Community Health Nurse provides clinical support to the clinical field staff, Home Health Aides and Clinical Operations Manager.Performance Responsibilities and Standards:Evaluate, process and update referrals from clients, families, and community agenciesProvide clinical triage for nurses and aides; answer inquiry calls from clients, families, physician offices, community agencies and insurance companies; and assist with complaint investigationTake verbal orders from physician offices, requests from clients and authorizations from insurance companies regarding service provisionCommunicate, coordinate and update clients, families, program managers and physicians as neededSeek guidance, elevate issues, and communicate to Clinical Operations Manager as appropriateProvide support and mentoring to new staffMake home visits to perform a comprehensive assessment of client care needs, plans, provides, directs, and evaluates nursing care to ensure client needs are metDevelop an appropriate plan of care and aide care plan based on a comprehensive assessment that safely meets the client’s needsOrients, supervises, and assesses competency of paraprofessional staff relevant to client care plansEnsure quality and safe delivery of home health nursing and aide servicesMonitor Telehealth alerts and follow up as needed with clients, clinicians, and providersAssist Clinical Operations Manager with processing workflow as neededEnsure documentation meets quality standards and is completed within 24 hoursAdhere to quality standards and participates in Quality Improvement activitiesPromote positive relationships among referral sources, clients, families, co‑workers and provide excellent customer servicePerform other job‑related duties as directedQualifications:Current NYS Registered Professional Nurse licenseBaccalaureate Degree in Nursing from a regionally accredited or an approved college or university acceptable to NYSDOHMinimum of 1 year nursing experience and 1 year experience in a home care settingCurrent and valid driver’s license, auto insurance and a vehicle which can be used for workSelf‑directed with excellent organizational skills with the ability to prioritize tasks and work independentlyStrong written and verbal skills with ability to manage stressful situations, including conflict managementEfficient and flexible in problem solving with ability to motivate and educate othersAbility to manage a caseload of clients and coordinate client’s careAbility to take direction and maintain compliance with agency policies and proceduresAbility to get along with others and work as part of a teamAbility to use a variety of computer software (MS Office, Excel, data base and spreadsheet)Physical Requirements:Speech, visual and hearing ability sufficient to express and comprehend written and verbal communicationAbility to sit for periods of time in front of a computer with frequent standing and walkingOccasional pushing, pulling of weight 50 lbs. up to a maximum of 150 lbs.Occasional reaching, kneeling, bending, lifting, and carrying up to 40 lbs.Ability to