IT Support Engineer
12 minuti fa
AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Location: Florence, Tuscany, Italy (Onsite) Position type: Full-time Major Responsibilities Deliver deskside and remote support for store staff, resolving incidents related to desktops, laptops, POS systems, peripherals, and mobile devices. Perform IMACD (Install, Move, Add, Change, Dispose) activities for hardware and software. Coordinate with store managers before visits; validate hardware delivery and ensure compliance with SOPs. Support POS terminals, printers, and network connectivity for uninterrupted store operations. Install and configure operating systems, applications, and network settings. Perform break-fix repairs, hardware replacements, and preventive maintenance. Manage antivirus updates, data backups, and documentation. Work with centralized IT teams for advanced troubleshooting (network, servers, AV). Coordinate with vendors for warranty repairs and escalated issues. Maintain accurate records in ITSM tools (e.g., ServiceNow). Provide daily, weekly, and monthly reports on tickets and resolutions during transition and stabilization phases. Required Skills 2–4 years in field support or deskside roles, preferably in retail environments. Strong knowledge of hardware troubleshooting, OS installation, and network basics. Familiarity with ITSM platforms, imaging tools (SCCM/JAMF), and remote support tools. Excellent communication, customer service, and problem-solving abilities. CompTIA A+, Network+, or OEM-specific certifications (preferred). Why AVASO Technology? Join a dynamic and innovative team with a global presence. Opportunities for career growth and continuous learning . Competitive salary and benefits package. Work with cutting-edge technologies to shape the future of IT solutions. AVASO Technology Solutions Equal Employment Opportunity (EEO) Statement AVASO Technology Solutions (referred as “Avaso”) do not discriminate against any employee or applicant for employment on the basis of race, color, sex, creed, religion, national origin, gender, sexual orientation, age, gender identity, pregnancy, genetic information, disability, protected veteran status, or any other status protected by state or local law, and to provide equal employment opportunity. Avaso is committed to providing a work environment that is free from discrimination and harassment, and we expect all employees to conduct themselves in a manner that reflects this commitment in all employment endeavors. All employment decisions are based on qualifications, merit, and business need. How to Apply Ready to take your career to the next level? Apply now by clicking the "Apply" button or send your resume to #J-18808-Ljbffr
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SISTEMISTA - SUPPORT IT
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Firenze, Italia IT Partner Italia A tempo pienoIT Partner Italia , azienda con una solida esperienza pluriennale nel settore della consulenza informatica, ricerca il seguente profilo: SISTEMISTA MICROSOFT JUNIOR Per una realtà strutturata e distribuita su più sedi, siamo alla ricerca di un Sistemista Microsoft per il supporto e la gestione dell’infrastruttura IT. La risorsa si occuperà della...
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SISTEMISTA - SUPPORT IT
3 settimane fa
Firenze, Italia IT Partner Italia A tempo pienoIT Partner Italia , azienda con una solida esperienza pluriennale nel settore della consulenza informatica, ricerca il seguente profilo: SISTEMISTA MICROSOFT JUNIOR Per una realtà strutturata e distribuita su più sedi, siamo alla ricerca di un Sistemista Microsoft per il supporto e la gestione dell’infrastruttura IT. La risorsa si occuperà della...
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Firenze, Italia Experis S.R.L. A tempo pienoIT Support Engineer – Enterprise Integration Lucca, Italy | Mostly remote, occasional on-site Permanent | Full-timeWhat you'll doYou'll be part of the Global IT Enterprise Integration team, working on enterprise integrations and automation projects.This role offers hands-on experience with Boomi, ERP systems, and ETL processes, acting as a key link between...
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Firenze, Italia Avaso Technology Solutions A tempo pienoAVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services.We are committed to delivering cutting-edge technology solutions to our clients worldwide.If you're a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with...
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Firenze, Italia Avaso Technology Solutions A tempo pienoA leading IT solutions provider is seeking a dedicated IT Support professional to provide deskside and remote support for its operations in Florence, Tuscany.The ideal candidate will have 2-4 years of experience in field support, strong troubleshooting skills, and a background in IT services.This full-time position offers a competitive salary and...
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Onsite IT Support Engineer — Florence
11 minuti fa
Firenze, Italia AVASO Technology Solutions A tempo pienoA leading IT solutions provider is seeking a dedicated IT Support professional to provide deskside and remote support for its operations in Florence, Tuscany. The ideal candidate will have 2-4 years of experience in field support, strong troubleshooting skills, and a background in IT services. This full-time position offers a competitive salary and...
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Firenze, Italia It Partner Italia S.R.L. A tempo pienoCodice posizione:-FI-ITMANLuogo di lavoro:FirenzeInizio:ImmediatoRetribuzione indicativa:Commisurata al livello di esperienzaIT Partner Italia ricerca candidati con il seguente profilo professionale:IT ManagerSiamo alla ricerca di un IT Manager esperto nell'amministrazione e nella gestione dei sistemi informatici.Il ruolo prevede la responsabilità dello...
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Firenze, Italia BCIC Swiss A tempo pienoLocation, Type, Skill, Responsibilities & More IT support specialist Location: Florence Italy Type: Dispatch / Part time Hours: 10-20 per week Skills: Hardware and Software Knowledge, Troubleshooting Description: BCIC Swiss GmBH | Best Connect International Company is looking for a dispatch on-site IT Support Specialist job in Italy Responsibilities Provide...
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Remote IT
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Firenze, Italia Experis S.r.l. A tempo pienoA technology solutions provider in Lucca, Italy, is seeking an IT Support Engineer for their Global IT Enterprise Integration team. This full-time position involves designing and supporting integrations, working primarily with Boomi, and engaging in automation projects. Candidates should possess a degree in a relevant field and experience with ERP systems....
