Restaurant & Bar Receptionist

4 settimane fa

Toscana, Italia Ennismore A tempo pieno

The Hoxton is getting ready to open its doors in Florence, capital of Italy’s Tuscany region and home to some of the world’s most famous masterpieces of Renaissance art, architecture and monuments. This eye-candy city is packed with culture and is the birthplace of gelato – we did not need any persuading to make it our second home in the country.

The Hoxton in Florence will feature 161 beautiful bedrooms of varying sizes, a large ground floor restaurant, bar, lobby, rooftop and courtyard. There is also a basement meeting and events space.

More about us…

The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. We want to be more than that: proving style doesn’t need to be sacrificed for good value and providing a place where guests can hang out alongside the locals and submerse themselves in the neighbourhood with vibrant, welcoming public spaces.

Job Description

What you’ll do…

  • Provide a genuinely welcoming and memorable experience for our guests, from a Hox welcome, to handling any questions and helping out with requests.
  • Deal with the coming and going of guests, making sure all bills are correct and contain no surprises.
  • Work with all our teams to make sure we're always busy and help our restaurant team with any individual and group bookings.
  • Answer phones, sort out requests, give recommendations - you're the one-stop-shop for our guests to turn to.
  • Take reservations over the phone, handle cash and card payments and help out the team on the floor.
  • Master the use of the online reservation system and be sure to add all necessary information to reservations.
  • Anticipate needs and proactively provide solutions so that our guests’ expectations are not only met but exceeded.
Qualifications

What we’re looking for…

  • Individuals. You’re looking for a place where you can be you; no clones in suits here.
  • Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
  • You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
  • We leave our egos at the door and help get things done.
  • You’re up for doing things differently and trying (almost) everything once.
  • If we got stuck in a lift together, we’d have a good time and share a few laughs.
  • You want to be part of a team that works hard, supports each other, and has fun along the way.
  • Previous experience in a busy front of house role; you genuinely care about making people feel welcome and looked after.
  • Nothing is an issue for you, you know what our guests want even before they do.
  • It's all about attitude for us, someone who enjoys being helpful to others; that person who makes you feel confident they can answer any question and who you'd want to stop and chat to.
Additional Information

What's in it for you...

  • The opportunity to work with an exciting new hospitality concept in Florence and have a real impact on its success.
  • Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
  • The chance to challenge the norm and work in an environment that is both creative and rewarding.
  • Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
  • Excellent discounts across The Hoxton and the global Ennismore family.
  • A competitive package and plenty of opportunity for development.
  • Time off to volunteer with one of our partner charities.
  • Hox Hero and Nifty Fifty, our rewards for going the extra mile and living our values.
  • An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
  • Regular team get togethers, from our High Fives to our (pretty special) team parties – we know how to have a good time
#J-18808-Ljbffr

  • RESTAURANT MANAGER

    4 settimane fa

    Toscana, Italia Jobbit A tempo pieno

    Ali SpaAli Lavoro Filiale di Scandicci, seleziona per importante bar ristorante di Firenze UN-UNA RESTAURANT MANAGER.La risorsa ideale sarà responsabile della gestione operativa del bar/ristorante, garantendo eccellenti standard di servizio e raggiungendo gli obiettivi di business.Principali Responsabilità Gestione del personale di sala e di cucina...

  • Assistant Restaurant General Manager

    4 settimane fa

    Toscana, Italia Buscojobs A tempo pieno

    Job Description What you’ll do… Supporting the Restaurant General Manager in overseeing this exciting concept. Both guest and team experience will be at the heart of all you do. You’ll support your team by leading by example, keeping them involved and motivated; helping them feel empowered and supported, confident in providing top Hox experiences for...

  • Assistant Restaurant Manager Hotel Il Salviatino

    2 settimane fa

    Provincia di Firenze, Toscana, Italia IL SALVIATINO A tempo pieno

    Il Salviatino, Hotel 5 stelle appartenente al circuito Small Luxury Hotels of The World, per la stagione 2025/2026 (marzo 2025 - gennaio 2026), è alla ricerca di ASSISTANT RESTAURANT MANAGER **La figura ricercata si occuperà delle seguenti attività**: Collaborare con il Restaurant Manager al coordinamento delle attività del servizio di sala e bar e nella...

  • Head Receptionist

    5 giorni fa

    Provincia di Firenze, Toscana, Italia Northern Lights Village Pyhä A tempo pieno

    The Northern Lights Village brand was born in 2016 and since then we opened three resorts in Finnish Lapland. We pride ourselves in delivering consistently warm and personalized service to our guests. Everyone working at the Northern Lights Village embraces this mission with great care and responsibility. We appreciate the insight of every individual and see...

  • Restaurant Manager

    4 settimane fa

    Toscana, Italia Buscojobs A tempo pieno

    Areas of responsibility include Restaurants / Bars and Room Service, if applicable. Supervises daily restaurant operations and assists with menu planning, maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest and employee satisfaction and maximize the financial performance in...

  • RECRUITING PERSONALE STAGIONE 2025

    4 settimane fa

    Toscana, Italia The Sense Resort Italia A tempo pieno

    ICON COLLECTION, in un’ottica di sviluppo delle attuali strutture e in previsione di future acquisizioni, è alla ricerca, a partire dalla stagione 2025 e per le successive stagioni, delle seguenti figure professionali: Area HotelDIRETTORE DI HOTEL, HOTEL MANAGER. Area F&BF&B MANAGER, SOUS CHEF, CAPO PARTITA, COMMIS DI CUCINA, RESTAURANT MANAGER, MAITRE,...

  • Chef de partie

    3 settimane fa

    Toscana, Italia Gi Group A tempo pieno

    Gi Group S.p.A., Agenzia per il Lavoro (Aut. Min. 26/11/2004 Prot. N’ 1101 – SG – Iscr. Albo Informatico Agenzie per il Lavoro, Sez.I) – Divisione specializzata Hirevo Horeca ricerca: CHEF DE PARTIE AL BISTROT PER CONCEPT RESTAURANT & BAR DI LUSSO – FIRENZE La figura ricercata verrà inserita all'interno di un locale iconico nel cuore di...

  • Chef de partie

    4 settimane fa

    Toscana, Italia Gi Group A tempo pieno

    Gi Group S.p.A., Agenzia per il Lavoro (Aut. Min. 26/11/2004 Prot. N’ 1101 – SG – Iscr. Albo Informatico Agenzie per il Lavoro, Sez.I) – Divisione specializzata Hirevo Horeca ricerca: CHEF DE PARTIE AL BISTROT PER CONCEPT RESTAURANT & BAR DI LUSSO – FIRENZE La figura ricercata verrà inserita all'interno di un locale iconico nel cuore di...

  • Chef de partie

    4 settimane fa

    Toscana, Italia Gi Group A tempo pieno

    Gi Group S.p.A., Agenzia per il Lavoro (Aut. Min. 26/11/2004 Prot. N’ 1101 – SG – Iscr. Albo Informatico Agenzie per il Lavoro, Sez.I) – Divisione specializzata Hirevo Horeca ricerca: CHEF DE PARTIE AL BISTROT PER CONCEPT RESTAURANT & BAR DI LUSSO – FIRENZE La figura ricercata verrà inserita all'interno di un locale iconico nel cuore di...

  • Head Bartender

    4 settimane fa

    Toscana, Italia Ennismore A tempo pieno

    The Hoxton is getting ready to open its doors in Florence, capital of Italy’s Tuscany region and home to some of the world’s most famous masterpieces of Renaissance art, architecture and monuments. This eye-candy city is packed with culture and is the birthplace of gelato – we did not need any persuading to make it our second home in the country. The...

  • Pastry Chef de Partie

    4 settimane fa

    Toscana, Italia Primland Resort A tempo pieno

    Company Description Collegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school, is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and gourmands...

  • Pastry Chef de Partie

    4 settimane fa

    Toscana, Italia Auberge A tempo pieno

    Role Summary As a Pastry Chef de Partie at Auberge Resorts Collection, you will be responsible for preparing, baking, and presenting high-quality pastry dishes for our guests. Working closely with the Pastry Chef and the rest of the culinary team, you will oversee the pastry section of the kitchen, ensuring exceptional food quality, presentation, and...

  • M&e Coordinator

    3 settimane fa

    Provincia di Firenze, Toscana, Italia The Social Hub A tempo pieno

    Do you have a commercial mindset and get energy from working with people? Are you structured and do you love to advise others when it comes to the organization and planning of meetings and events? **Your Mission, If You Choose To Accept It** We're opening our third Social Hub in Italy and second one in Florence, well known for its majestic Renaissance...