Maitre/Sommelier

3 giorni fa

firenze, toscana, Italia Borgo Pignano Florence Tempo pieno 30 €/anno

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The Maitre Sommelier will assist in providing an exceptional experience to guests, supporting the selection, presentation, and service of wines in accordance with the highest hospitality standards. He/she will manage and supervise the service in absence of another Head of Department. This role requires a passion for wine, a commitment to continuous learning, and the ability to work closely with the restaurant and bar teams to enhance the overall dining experience.

Key Responsibilities

Manage and supervise the service in absence of another Head of Department
Assist in curating and updating the wine list, ensuring a diverse and high-quality selection.
Provide knowledgeable recommendations to guests, enhancing their dining experience through wine pairings and food knowledge
Serve wine in accordance with established service standards, ensuring correct presentation and glassware use.
Maintain the cleanliness, organization, and optimal conditions of the wine cellar.
Monitor and manage wine inventory levels, conducting regular stock checks and ensuring minimal waste.
Assist in planning and executing wine-related promotions, special offers, and themed events.
Train and educate restaurant and bar staff on wine knowledge, service techniques, and proper handling.
Ensure compliance with all health, safety, and sanitation regulations regarding wine storage and service.
Participate in daily briefings and food tastings to recommend appropriate wine pairings.
Provide feedback on guest preferences and wine sales trends to support business growth.
Assist the other Head of Department in order taking.

Reports to:
Restaurant & Bar Manager

Requirements

Previous experience in a similar role or strong background in hospitality with a focus on wine service.
Basic knowledge of wines, grape varieties, regions, and food pairings; certification (e.g., WSET Level 1 or 2) is a plus.
Excellent interpersonal and communication skills with a guest-focused approach.
Strong organizational skills and attention to detail.
Ability to work efficiently in a fast-paced environment.
Passion for continuous learning and professional growth in the wine industry.
Flexibility to work evenings, weekends, and holidays as required.
Fluency in English; additional languages are an advantage.
References

What we offer

fixed-term or permanent contract (grade as per the National Collective Labor Agreement for the Tourism Sector).
40 hours per week with rotating days off.
RAL € 28/30.000,00 on 14 monthly basis
Wellbeing initiatives and events that promote collaboration and inclusion.
50% discount on dining at our sister hotel.
Training and development activities
Fringe credit upon achievement of guest satisfaction score
Company canteen for meals during service.
Uniform and Uniform cleaning.

This position offers an exciting opportunity for a wine enthusiast to develop his/her skills within a dynamic hospitality setting, contributing to an exceptional dining experience for guests.

Workplace: Florence, Via Bolognese 89

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