Customer Service Specialist
3 settimane fa
Are you a CUSTOMER SERVICE SPECIALIST looking for a new challenge?If you want to expand your reach and share your knowledge with a team of professionals, contribute to the development of your colleagues' or Clients' skills, want to consolidate your expertise and grow on innovative projects, this is your opportunityWhat this experience will bring you First of all, an interesting technical challenge but also an overview of our Client's projects.We will build your career together and accompany you towards the development of new skills and technical leadership.What will your role be? We are looking for a CUSTOMER SERVICE SPECIALIST to perform the following activities:Respond to requests via phone, email, or chat using the appropriate tools.Resolve first-level issues walkaround and provide clear instructions.Develop ad hoc procedures for problem solving according to customer needs.Record reports in the internal system.Promptly report complex issues to the technical team.Company Description Who are we?Human and technology to scale sustainable performanceFounded in 1989, Scalian is a French group with an international dimension, with offices in Europe and North America, specializing in business transformation through its dual mastery of business processes and digital technologies.In the TOP10 engineering consulting companies in France, the Group is involved in service activities in the management of industrial projects, supply chain (costs, quality, deadlines, performance), architecture and development of embedded digital systems, computer systems applications. Information and Artificial Intelligence.Scalian also deploys solutions for optimizing projects or the performance of organizations and responds to the challenges of transformation for leaders in industry and the tertiary sector (energy, transport, space, banking, health, environment, etc.).Qualifications What are we looking for in you? Experience and competenciesDiploma in Electronics or Aeronautics.Experience in support or customer care roles (preferred).Basic knowledge of IT tools and ticketing software.Soft skills:Problem-solving and stress management skills.Excellent communication and active listening skills.Languages:Italian (Fluent)English (fluent, oral and written)Additional Information Why would you take the plunge?Build a tailor‑made career path, varied and adapted to your desires, thanks to the variety of missions in your area of expertise and the bridges between tradesLearn by the quality of the projects on which you will intervene, in your specialty, and thanks to the large training catalog delivered by our internal AcademyHave an attractive social framework that respects everyone's needs (telework agreement, crèches, social coverage, flexibility, soft mobility, etc.)Contribute to R&D topics or participate in internal projectsBe part of a friendly team that will make work rhyme with pleasureSo want to expand the frame? Contact us to talk about it#J-18808-Ljbffr
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Customer Service
3 settimane fa
Milan, Italia Altro A tempo pienoCustomer Service & Logistics Specialist – Adecco Italia Adecco Italia Spa è alla ricerca di un Customer Service & Logistics Specialist da inserire all'interno del team di Customer Service, parte integrante della funzione Supply Chain di Bolton Food, con sede in Italia, Milano.Attività principali:Gestire l'intero ciclo dell'ordine: ricezione, inserimento,...
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Customer Service
2 settimane fa
Milan, Italia Altro A tempo pienoCustomer Service & Logistics Specialist – Adecco ItaliaAdecco Italia Spa è alla ricerca di un Customer Service & Logistics Specialist da inserire all'interno del team di Customer Service, parte integrante della funzione Supply Chain di Bolton Food, con sede in Italia, Milano. Attività principali: Gestire l'intero ciclo dell'ordine: ricezione,...
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Customer Service Specialist
1 settimana fa
Milan, Italia Off-White A tempo pienoTHE ROLEOff-White is looking for an experienced and solution-focused Customer Service Specialist. In this role, you will be part of the Customer Service team, managing the full order lifecycle for menswear and kidswear, from order entry to final delivery, and engaging with internal and external stakeholders to ensure smooth order management. WHAT YOU'LL...
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Customer Service Specialist
3 settimane fa
Milan, Italia Off-White A tempo pienoTHE ROLEOff-White is looking for an experienced and solution-focused Customer Service Specialist. In this role, you will be part of the Customer Service team, managing the full order lifecycle for menswear and kidswear, from order entry to final delivery, and engaging with internal and external stakeholders to ensure smooth order management. WHAT YOU'LL...
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Customer service specialist
5 giorni fa
Milan, Italia Off-White A tempo pienoTHE ROLEOff-White is looking for an experienced and solution-focused Customer Service Specialist. In this role, you will be part of the Customer Service team, managing the full order lifecycle for menswear and kidswear, from order entry to final delivery, and engaging with internal and external stakeholders to ensure smooth order management.WHAT YOU'LL...
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Customer Service Specialist
4 giorni fa
Milan, Italia Altro A tempo pienoTHE ROLE Off-White is looking for an experienced and solution-focused Customer Service Specialist. In this role, you will be part of the Customer Service team, managing the full order lifecycle for menswear and kidswear, from order entry to final delivery, and engaging with internal and external stakeholders to ensure smooth order management.WHAT YOU'LL...
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Customer service specialist
8 ore fa
Milan, Italia Off-White A tempo pienoTHE ROLEOff-White is looking for an experienced and solution-focused Customer Service Specialist. In this role, you will be part of the Customer Service team, managing the full order lifecycle for menswear and kidswear, from order entry to final delivery, and engaging with internal and external stakeholders to ensure smooth order management.WHAT YOU' LL...
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Customer service specialist
1 settimana fa
Milan, Italia Altro A tempo pienoWe are looking for a Customer Service professional to ensure effective logistic and administrative management of the customers/region under his/her responsibility, providing them the level of service agreed. Act as the customer’s Single Point of Contact for every non-commercial issue.ResponsibilitiesManage sales orders from their reception until the...
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Customer Service
3 settimane fa
Milan, Italia Altro A tempo pienoAdecco Italia Spa e' alla ricerca di un Customer Service & Logistics Specialist da inserire all'interno del team di Customer Service , parte integrante della funzione Supply Chain di Bolton Food, con sede in Italia, Milano.Attivita principali: Gestire l'intero ciclo dell'ordine: ricezione, inserimento, monitoraggio e chiusura, garantendo il rispetto delle...
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Customer Service Specialist
2 settimane fa
Milan, Italia Off-White A tempo pienoTHE ROLE Off-White is looking for an experienced and solution-focused Customer Service Specialist. In this role, you will be part of the Customer Service team, managing the full order lifecycle for menswear and kidswear, from order entry to final delivery, and engaging with internal and external stakeholders to ensure smooth order management. WHAT YOU'LL DO...
