Global Service Manager
2 settimane fa
Job DescriptionAs Global Service Manager, reporting directly to the After Market Director, you will be responsible for leading the Field Service Engineering, Help Desk, and Service Administration teams. This role involves managing a large team, ensuring operational excellence, team development, and full alignment with service KPIs while maintaining a hands‑on approach and staying closely connected to field operations.An international company recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry.ResponsibilitiesOperational and strategic management of the teamCoordination of the Field Service, Customer Service, Helpdesk, and Service Administration teamsDefinition and monitoring of service KPIs (response times, customer satisfaction, efficiency, profitability)Resource planning and budget management for the business unitCollaboration with commercial and technical departments to ensure an integrated and competitive offeringTeam management, with a focus on training, motivation, and skill developmentDirect interface with strategic clients and international partnersCandidate Profile10+ years of experience in similar roles, ideally within the industrial or packaging sectorsStrong leadership and strategic mindset, with proven managerial capabilitiesDeep understanding of aftermarket business models, including spare parts and service sales dynamicsFluent in English; additional languages are a plusWillingness to travel internationally and work in dynamic environmentsExperience in entrepreneurial or fast‑growing contexts is a strong advantageExcellent interpersonal and communication skills, with a customer‑centric approachResults‑driven attitude, focused on performance and continuous improvementDesired Skills and ExperienceAftermarket StrategyPackaging MachineryPackaging EquipmentIndustrial AutomationMaintenance ContractsSpare Parts ManagementField Service OperationsSeniority LevelMid‑Senior levelEmployment typeFull timeJob functionManufacturingIndustriesIndustrial Machinery ManufacturingGet notified about new Global Service Manager jobs in Mantua, Lombardy, Italy .#J-18808-Ljbffr
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Global Service Manager
10 ore fa
Mantova, Lombardia, Italia Michael Page A tempo pienoAs Global Service Manager, reporting directly to the After Market Director, you will be responsible for leading the Field Service Engineering, Help Desk, and Service Administration teams. You will manage a large team, ensuring operational excellence, team development, and full alignment with service KPIs - all while maintaining a hands-on approach and...
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Global Service Manager
2 settimane fa
Mantova, Italia Altro A tempo pienoTake the lead in shaping global service operations in a dynamic environmentJoin a global leader in packaging machinery and take charge of service operationAzienda An international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry.Offerta The Service Manager will have the following...
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Global Service Manager
3 settimane fa
Mantova, Italia Altro A tempo pienoTake the lead in shaping global service operations in a dynamic environmentJoin a global leader in packaging machinery and take charge of service operationAzienda An international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry.Offerta The Service Manager will have the following...
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Global Service Manager
4 settimane fa
Mantova, Italia Michael Page International Italia S.r.l. A tempo pieno- Take the lead in shaping global service operations in a dynamic environment - Join a global leader in packaging machinery and take charge of service operation Azienda An international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry. Offerta The Service Manager will have...
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Global Service Manager
1 settimana fa
Mantova, Italia Michael Page International Italia S.r.l. A tempo pienoTake the lead in shaping global service operations in a dynamic environment Join a global leader in packaging machinery and take charge of service operation Azienda An international company, recognized as a leader in the packaging sector, with global coverage and a strong focus on the food & beverage industry. Offerta The Service Manager will have the...
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Project Manager Service
1 settimana fa
Mantova, Italia QUOJOBIS A tempo pienoQuoJobis S.p..A. - Agenzia per il Lavoro - ricerca per Azienda settore automotive: PROJECT MANAGER SERVICE La risorsa entrerà a far parte del team di Project Manager Service (PMS) e sarà responsabile della gestione completa delle commesse. Nello specifico si occuperà di: - Gestire la commessa dalla spedizione all'accettazione della macchina o della...
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Project Manager Service
4 giorni fa
Mantova, Italia Quojobis A tempo pienoQuoJobis S.p..A. - Agenzia per il Lavoro - ricerca per Azienda settore metalmeccanico PROJECT MANAGER SERVICE La Risorsa si occuperà di gestire la commessa dalla spedizione all'accettazione della macchina o della linea, organizzando il cantiere o seguendone le fasi, garantendo il supporto al cliente per tutte le attività e necessità post...
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Growth-Focused Assistant Manager – Food Service Leader
2 settimane fa
Mantova, Italia Careers Opportunities at AVI Foodsystems A tempo pienoA leading food service company is seeking an energetic Assistant Manager for their location in Mantova, Italy. Responsibilities include leading team members, ensuring customer service standards, and managing business profitability. The ideal candidate should have management experience and possess strong customer service and communication skills....
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Growth-Focused Assistant Manager – Food Service Leader
2 settimane fa
Mantova, Italia Altro A tempo pienoA leading food service company is seeking an energetic Assistant Manager for their location in Mantova, Italy. Responsibilities include leading team members, ensuring customer service standards, and managing business profitability. The ideal candidate should have management experience and possess strong customer service and communication skills....
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Growth-Focused Assistant Manager – Food Service Leader
2 settimane fa
Mantova, Italia Careers Opportunities at AVI Foodsystems A tempo pienoA leading food service company is seeking an energetic Assistant Manager for their location in Mantova, Italy. Responsibilities include leading team members, ensuring customer service standards, and managing business profitability. The ideal candidate should have management experience and possess strong customer service and communication skills....
