Technical Service Specialist

1 giorno fa

roma, lazio, Italia Abbott Tempo pieno 56 € Contratto
Overview

In this role you will provide frontline maintenance and upgrades for Abbott systems, supporting installations and deinstallations as needed. You work closely with lab staff and Abb o tt ambassadors to ensure high service quality and customer satisfaction. You will schedule and perform planned maintenance to keep instruments running reliably and contribute to district profitability. This is a hands-on field position that combines technical expertise with strong communication to resolve issues and drive continuous improvement.

Responsabilità
  • Provide first-line service for service interventions (under 4 hours) to customers
  • Schedule and execute planned maintenance activities
  • Assist with instrument installations and deinstallations
  • Support with level-one service backup and on-site maintenance tasks
Requisiti fondamentali
  • 2–3 years of experience in a similar role
  • Technical product-line expertise
  • Strong communication skills
  • Ability to identify and drive issue resolution
  • Experience with analytical tools and software
  • Successful engagement with lab staff/customers
  • strong communication
  • customer-focused
  • problem-solving
  • team collaboration
  • analytical tools and software
  • product line responsibility