Help Desk- italian english speaker

22 ore fa

torino, provincia di torino, Italia Amaris Consulting Tempo pieno 36.000 € Contratto

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Job Description Join our team as a Help Desk and start a new adventure in an international and dynamic environment, where you will be able to fulfill your career expectations in a fast-growing organization. You’ll have the opportunity to work within our IT team, supporting the operational excellence of our software applications and ensuring optimal performance for our organization. Your missions

Configure and support production software applications
Write and optimize basic SQL queries
Debug and resolve software issues
Research, analyze, and recommend improvements for organizational use of software applications
Create and maintain technical documentation
Recommend, configure, and administer software configuration/development changes
Perform routine operational activities (e.g., produce reports, statistics files, etc.)
Collaborate with software vendors to resolve application issues, both short-term and long-term (root cause analysis)
Resolve application errors and issues through periodic testing, help desk tickets, and other methods
Create documentation related to software operations and support

Your profile

Knowledge of application architectures (web, client-server, mobile) and application monitoring techniques
Knowledge of operating systems troubleshooting, with focus on Windows OS and Linux Debian
Knowledge of virtualization technologies, especially VSphere VMWare
Knowledge of infrastructure operations and environment management
Knowledge of debugging and problem-solving in software environments
Academic background: technical diploma or equivalent
Italian native or fluent. English good.
Availability to travel
You demonstrate strong motivation, proactivity, teamwork, and ability to work independently
You demonstrate strong time management skills and consistently meet deadlines
You demonstrate openness and a strong desire to improve solutions, systems, and processes, and enforce procedures

What we offer

An international community bringing together 110+ different nationalities
An environment where trust has a central place: 70% of our key leaders started their careers at the first level of responsibilities
A robust training system with our internal Academy and 250+ available modules
A vibrant workplace that frequently gathers for internal events (afterworks, team buildings, etc.)
At Amaris, sustainability is part of everything we do. You’ll have the opportunity to turn your ideas into action and make a tangible impact. Every day, our teams bring our ESG commitments to life, from reducing our footprint to driving positive change within our communities. Through our WeCare Together program, you’ll be empowered to design and lead projects that create real social or environmental impact, with the company’s full support.
Onsite position, no remote work option, work organized in shifts
Gross Annual Salary (GAS): EUR 24.000- EUR 36.000 ; basic salary only, the variable component will be detailed in the offer

Amaris Consulting is proud to be an equal-opportunity workplace. We are committed to promoting diversity within the workforce and creating an inclusive working environment. For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics. Who are we? Amaris Consulting is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade – this is made possible by an international team of 7,600 people spread across 5 continents and more than 60 countries. Our solutions focus on four different Business Lines: Information System & Digital, Telecom, Life Sciences and Engineering. We’re focused on building and nurturing a top talent community where all our team members can achieve their full potential. Amaris is your steppingstone to cross rivers of change, meet challenges and achieve all your projects with success. At Amaris, we strive to provide our candidates with the best possible recruitment experience. We like to get to know our candidates, challenge them, and be able to give them proper feedback as quickly as possible. Here’s what our recruitment process looks like: Brief Call : Our process typically begins with a brief virtual/phone conversation to get to know you The objective? Learn about you, understand your motivations, and make sure we have the right job for you Interviews (the average number of interviews is 3 - the number may vary depending on

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