Technical Account Manager
1 settimana fa
As Technical Account Manager you will develop a deep understanding about the customer business / technical needs that will be used to provide technical support solutions tailored to their needs and challenges. Your proactive guidance will help keeping the customers mission critical environments healthy by identifying potential issues before they become problems and improving the overall customer experience via best practices and technical recommendations that will optimize their return of investment. If you are keen in helping customers achieving their strategic objectives while working on cutting edge security products then come and join our team. Key Responsibilities Develop a deep understanding about the customer business / technical needs to provide technical information, guidance and support Become a trusted advisor by proactively guiding your customers with technical recommendations and best practices Run advanced troubleshooting on the full range of Fortinet products, reproduce customer environments on lab equipment, recommend potential new solutions Take initiatives and ownership of customer incidents to drive for timely resolutions Manage customer communications and expectations until the closure of each case Participate in customer conference calls or face to face customer meetings Produce service reports to summarize service activity and performance for key stakeholders Report Software / Hardware related issues to R&D department and assure follow-up Skills and Attributes Requirements Good understanding of data networking protocols, specifically TCP / IP, routing and switching Hands‑on experience on security products and technologies (e.g. Firewalls, IDS / IPS, DDos, VPN, Web application Firewall) Strong troubleshooting and problem solving skills Face to face and remote customer management experience Previous experience in a technical support position with telco or large enterprise space. Strong interpersonal and communication skills Previous experience on Fortinet products is an advantage Educational and Experience Requirements Minimum of 6 years of experience in a technical support / post‑sales role Bachelor’s degree in Computer Science, Software Engineering or related field, or an equivalent experience. Fortinet certification FCP, FCSS, FCX is a distinct advantage (or a valid NSE4 / 7 / 7) office contract - 4 days a week in office Milan or Rome #J-18808-Ljbffr
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Technical Account Manager
2 settimane fa
Provincia di Milano, Lombardia, Italia Dils Srl A tempo pienoDILS - Digital Innovation Line Service S.r.l., Società di servizi informatici ricerca:Technical Account Manager:Stiamo cercando un* Technical Account Manager che si occuperà della gestione dei progetti, interfacciandosi direttamente con i clienti e coordinando fornitori e stakeholder.La persona ideale possiede eccellenti capacità relazionali, spirito di...
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Technical Account Manager
1 settimana fa
Milano, Italia SII Group Italy A tempo pienoSII Group – Technical Account Manager Fondata nel 1979, SII Group è una società di consulenza internazionale con oltre 100 sedi in quattro continenti, specializzata in IT ed Engineering consulting. In SII collaboriamo con le principali aziende a livello globale offrendo competenze trasversali nei seguenti settori : Aerospazio e Difesa, Telecomunicazioni,...
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Technical Account Manager
17 ore fa
Milano, Italia Sii Group Italy A tempo pienoSII Group – Technical Account ManagerFondata nel ****, SII Group è una società di consulenza internazionale con oltre 100 sedi in quattro continenti, specializzata in IT ed Engineering consulting.In SII collaboriamo con le principali aziende a livello globale offrendo competenze trasversali nei seguenti settori : Aerospazio e Difesa, Telecomunicazioni,...
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Technical Account Manager
2 settimane fa
Milano, Lombardia, Italia Trend Micro Inc. A tempo pienoDiscover TrendTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices,...
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Technical Account Manager
2 settimane fa
Milano, Lombardia, Italia Trend Micro A tempo pienoDiscover TrendTrend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices,...
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Technical Account Manager
1 settimana fa
Milano, Italia Trend Micro A tempo pienoDiscover Trend Trend Micro, a global cybersecurity leader, helps make the world safe for exchanging digital information. Fueled by decades of security expertise, global threat research, and continuous innovation, Trend Micro's cybersecurity platform protects hundreds of thousands of organizations and millions of individuals across clouds, networks, devices,...
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Technical Account Manager...
1 settimana fa
Milano, Italia Univar A tempo pienoTheTechnical Account Manager in coordination with Commercial Account Manager is responsible for the sales, promotion, maintenance and development of clients in their assigned area and sector, specifically focusing on the technical aspects of the sales process.Main Activities and Responsibilities- Develop effective relationships with clients and actively seek...
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Technical Account Manager
5 giorni fa
Milano, Italia Univar A tempo pienoTheTechnical Account Manager in coordination with Commercial Account Manager is responsible for the sales, promotion, maintenance and development of clients in their assigned area and sector, specifically focusing on the technical aspects of the sales process. Main Activities and Responsibilities Develop effective relationships with clients and actively seek...
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Technical Account Manager
4 giorni fa
Milano, Italia CoreView A tempo pienoJob Summary We are looking for a dynamic and results-oriented Technical Account Executive to join our growing team. As a Technical Account Executive, you will be responsible for driving sales and fostering strong relationships with key clients. Leveraging your technical expertise and understanding of client needs, you will play a crucial role in promoting...
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Technical Account Manager
2 giorni fa
Milano, Lombardia, Italia Univar Solutions A tempo pienoRole DescriptionThe Technical Account Manager in coordination with Commercial Account Manager is responsible for the sales, promotion, maintenance and development of clients in their assigned area and sector, specifically focusing on the technical aspects of the sales process.Main Activities and ResponsibilitiesDevelop effective relationships with clients...
