Technical Customer Support
4 settimane fa
Technical Customer Support - Shift Worker (protected category) Keliweb, part of Team.blue provides web services, tailoring custom offers to develop, grow, and support Clients' digital activities. Hosting-oriented services suitable for both those who are just starting out and those who need advanced plans to grow their business. We are looking for a Technical Customer Support - Shift Worker to join our team. Role Provide first and second-level technical support through the ticketing system and, when necessary, phone contact with customers regarding technical and administrative matters. Provide administrative support before and after sales/renewals. Coordinate with Keliweb PU teams and Authorities for assistance related to domains and additional services. Develop solutions based on defined project specifications. Be responsible for implementation, documentation writing, and knowledge transfer. Manage customer evaluation systems. Use customer service and business intelligence tools. Requirements Excellent command of main IT tools and good understanding of the internet environment. Excellent communication skills. Strong analytical and problem-solving abilities. Goal-oriented mindset. Knowledge of sales techniques. Good English language skills. Knowledge of WordPress is appreciated. Familiarity with Joomla and PrestaShop is a plus. Knowledge of main web protocols (HTTP/HTTPS, IMAP/POP3/SMTP, FTP) is preferred. Recommended knowledge of SSL certificates, DNS systems and record types, and use of dig for name resolution. Knowledge of WHOIS systems. Excellent analytical skills. Understanding of customer satisfaction principles. Ability to work effectively in a team, both in-person and remotely. Strong problem-solving attitude. Availability to work on shifts Monday to Sunday, from 8:30 AM to 00:00 AM Seniority level Entry level Employment type Full-time Job function Information Technology Industries Software Development Referrals increase your chances of interviewing at team.blue by 2x Get notified about new Customer Support Technician jobs in Rende, Calabria, Italy . We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr
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Italian Customer Support Pro — Lisbon Relocation
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Calabria, Italia Cross Border Talents A tempo pienoA popular international recruitment company is seeking an Italian-speaking Customer Support Representative to join their team in Lisbon. You will assist customers with inquiries and deliver exceptional service. The role offers a full relocation package, competitive salary with performance bonuses, and comprehensive training. If you're motivated and...
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Remote CRM Technical Consultant
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Reggio Calabria, Italia Medtronic A tempo pienoA global healthcare technology leader is seeking an Associate Technical Consultant in Calabria to provide technical expertise crucial for cardiologists and sales representatives. The role involves customer relations, technical support for implant procedures, and training healthcare professionals. Ideal candidates possess a degree in biomedical engineering...
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Remote CRM Technical Consultant – Cardiac Rhythm Management
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Reggio Calabria, Italia Medtronic A tempo pienoA global healthcare technology leader is seeking an Associate Technical Consultant in Calabria to provide technical expertise crucial for cardiologists and sales representatives. The role involves customer relations, technical support for implant procedures, and training healthcare professionals. Ideal candidates possess a degree in biomedical engineering...
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Italian Customer Support Pro — Relocate to Athens
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Calabria, Italia Cross Border Talents A tempo pienoA leading international recruitment agency is looking for Italian-speaking Customer Support Representatives to join their team in Athens, Greece. The role involves assisting customers with clear information and resolving queries in a vibrant and multicultural environment. Ideal candidates should be fluent in Italian and eager to embrace new experiences...
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Italian Customer Support Pro — Relocate to Athens
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Calabria, Italia Cross Border Talents A tempo pienoA leading international recruitment agency is looking for Italian-speaking Customer Support Representatives to join their team in Athens, Greece. The role involves assisting customers with clear information and resolving queries in a vibrant and multicultural environment. Ideal candidates should be fluent in Italian and eager to embrace new experiences...
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Italian Customer Support Representative Sofia, Bulgaria
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Calabria, Italia Nordicrecruiters A tempo pienoAre you ready to take your career abroad and experience life in one of Europes most vibrant and affordable capitals? Join our international team in Sofia , Bulgaria, and become part of a global company that values teamwork, development, and cultural diversity. Were looking for Italian-speaking Customer Support Representatives who are passionate about helping...
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Italian Customer Support Specialist
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Reggio Calabria, Italia Altro A tempo pienoA global customer support provider is hiring Italian-speaking Customer Support Agents, ideally suited for those who wish to relocate to a multicultural environment. The role involves assisting Italian customers through various channels and providing tailored solutions for their inquiries. The company offers a relocation package, hybrid work options...
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Italian Customer Support Pro — Lisbon Relocation
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Reggio Calabria, Italia Cross Border Talents A tempo pienoA popular international recruitment company is seeking an Italian-speaking Customer Support Representative to join their team in Lisbon. You will assist customers with inquiries and deliver exceptional service. The role offers a full relocation package, competitive salary with performance bonuses, and comprehensive training. If you're motivated and...
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Operation Technical Support
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Provincia di Crotone, Calabria, Italia CEIT spa A tempo pienoAzienda con oltre 1000 dipendenti, facente parte di gruppo multinazionale operante nel mondo telecomunicazioni **Operation Technical Support**: La figura professionale ricercata verrà inserita all'interno della funzione Servizi Tecnici dell'Azienda, in stretta collaborazione con i Direttori Operativi aziendali **Nello specifico la risorsa avrà il compito...
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Reggio Calabria, Italia Cross Border Talents A tempo pienoAn international customer service provider is looking for fluent Italian-speaking Customer Support Representatives to join their team in Athens, Greece. Responsibilities include assisting customers, resolving issues, and ensuring a positive experience while being part of a diverse and collaborative team. The position offers a relocation package, competitive...
