ID-Install Technician, Infrastructure Delivery, Infradelivery

OverviewAWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. The SBN Operations team is looking for an Infrastructure Ops Technician to join our expanding Central Infra Ops team. Infrastructure Ops Technicians work with established best practices to refine operational procedures and develop new tooling to support our networks. If you would like supporting and deploying large scale, enterprise class networks, we’d like to meet you. Your work will deliver the configuration and overall health of our infrastructure services for Amazonians and assist in the development of innovative ways to automate and scale our infrastructure operations as we expand. Key Job ResponsibilitiesInstallation, configuring, monitoring and resolving of issues with infrastructure hardware, configuration and network connectivity in Amazon corporate offices around the world. Installation and troubleshooting of infrastructure hardware, software and connectivity. Ability to travel within geographical work area. Work in a 24/7 environment. Communicate with technical and non-technical staff. Work both independently and within a team environment. Display a commitment to quality and strong multi-tasking skills. Work closely with both internal customers and external vendors to maintain infrastructure health. A Day in the LifeInstallation and troubleshooting of infrastructure hardware, software and connectivity. Solve problems at their root and step back to understand the broader context. Maintain service level agreements through the implementation of proactive issue detection and reporting. Act in the absence of direction or support. Improve effectiveness through process innovation. About the TeamAmazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. We value work‑life harmony and strive for flexibility as part of our working culture. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our CORE and AmazeCon conferences, inspire us to never stop embracing our uniqueness. We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. Basic Qualifications2+ years of work in large‑scale networking environments. BS in a STEM area (preferably Information Systems or Computer Science). CCNA, JNCIA, or equivalent certifications or 2+ years of IT systems or relevant experience may be coupled with a degree. 2+ years of experience in one or more of the following technical domains: Compute (Server and virtual machines, Wintel/*nix), Networking (Fundamentals – Cisco CCNA or equivalent), Scripting (automation). Preferred Qualifications2+ years hands‑on experience on Cisco routers/switches/firewalls. Experience working with data and telecom carriers to procure, deliver, and activate network circuits. Experience administering, deploying, or supporting Aruba wireless network equipment. Demonstrated track record dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment. Compensation & BenefitsOur compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $55,900/year in our lowest geographic market up to $125,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job‑related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign‑on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit . This position will remain posted until filled. Applicants should apply via our internal or external career site. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. #J-18808-Ljbffr