CRM Junior Consultant

The chance to build a better future is right in front of you Do Work That Matters - Your role and responsibilities Do you want to pursue a profession that is truly meaningful and impactful? At KPMG, you will have the opportunity to help clients, the company and colleagues address and solve the most current and complex challenges. KPMG Advisory offers consulting services to companies to assist them in business model transformation, process improvement and digitisation, risk analysis and management, and support in extraordinary finance transactions. Specifically, when you join the Digital Customer Team in Milan as a CRM Junior Consultant, you will have the opportunity to be part of the biggest revolution taking place by rethinking customer models from a digital perspective. You will work closely with market-leading companies on innovation topics and support our clients throughout their digital transformation journey. You will have the opportunity to work with new technologies, such as: Generative AI, CRM design and development, Marketing Automation. Specifically, you will be tasked with: Project and develop customized configurations on the biggest CRM suites, tailored to the client’s needs, working with the low-code/no-code configuration and the most famous programming languages Collaborate to define new functional requirements for the suite, bringing an effective competitive advantage for the clients Follow the deployment of new releases, support the phases of testing and debugging, monitor pre- and post-transformations performance, and produce documentation about the improvements Come As You Are - Your skills and characteristics This is the perfect opportunity for you if you have: A Master’s degree in Computer Science or related courses (Physics, etc.) Knowledge of one or more programming languages (Java, Python, C, C++, etc.) Knowledge of SQL language for relational databases Organizational and teamwork skills with attention to detail, including the ability to prioritize and manage various complex tasks and activities Excellent knowledge of the MS Office package Excellent knowledge of English, ideally with study and/or work experience abroad Familiarity with GenAI (topics definition, training engines) Your Future With Us - What you’ll find at KPMG An inclusive and equitable work environment that respects, encourages and values diversity A challenging and dynamic environment that encourages creativity and teamwork Hybrid work arrangements to promote a healthy work-life balance Advanced training and development programmes to stay current International mindset and innovative projects Initiatives focused on mental and physical well-being Together for Better – Our values and commitment Leadership, teamwork, respect every individual, continuous learning, transparency, commitment to the community and integrity. These are KPMG values that create an environment that encourages the sharing of ideas and knowledge, so our professionals can achieve their full potential. As a result of our commitment to fostering an inclusive work environment, our Network complies with the standards of the ISO 30415 requirements on the Diversity and Inclusion Management System, and UNI PdR 125, relating to gender equality. Within our Impact Plan - Our Impact Plan (kpmg.com) - you will find summarised all the concrete actions we are taking on environmental, social and governance (ESG) issues. Your data will be processed in full compliance with the provisions of Regulation (EU) no. 679/2016 (General Data Protection Regulation - 'GDPR'), as amended. For more information, please see KPMG’s privacy policy. KPMG Advisory S.p.A. is an equal opportunity employer. #J-18808-Ljbffr