Customer Support Assistant
2 settimane fa
⚠️ Please note : Applications will only be considered if you are fluent (business level) in Italian, French, and English , both written and spoken. Position Customer Support Assistant Location Via Filippo Caruso, 23 – Rome About us Octorate is a tech company in the hospitality industry and part of the Dylog Group. We develop a cloud-based all-in-one platform designed to simplify property management. With our AI-powered tools, we support hoteliers, B&B, and property managers worldwide in streamlining operations, increasing direct bookings, and managing their business more efficiently. Who we’re looking for We are looking for a Customer Support Assistant to join our team in Rome. You will support the Customer Success team with onboarding and assisting clients, ensuring they have a smooth experience while using our platform. This position is a great learning opportunity for anyone eager to explore the world of hospitality technology and gain hands‑on experience in a dynamic, collaborative environment. Key responsibilities Support the team during the onboarding process for new clients Assist colleagues in providing customer support via email, chat, and phone Help update CRM and support tools with accurate client information Contribute to collecting customer feedback and sharing insights with the team Minimum requirements Fluency in Italian, French, and English (written and spoken) Proven experience in Technical Support, Helpdesk, or Customer Care positions Availability to work on-site at our Rome office What we offer Structured training and mentorship with an experienced team Career growth opportunities and potential future placement in the company A collaborative and supportive work environment Why Octorate? Because here, you're not just helping users. You're building relationships, solving real problems, and making life easier for people in hospitality who rely on great tech and great service #J-18808-Ljbffr
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Multilingual Onboarding
2 settimane fa
Ancona, Italia Octorate A tempo pienoA tech company in hospitality is seeking a Customer Support Assistant in Rome.This role involves supporting the Customer Success team, assisting clients, and ensuring a smooth experience with the platform.Candidates must be fluent in Italian, French, and English, and have prior experience in technical support or customer care.The position offers training and...
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Multilingual Onboarding
2 settimane fa
Ancona, Italia Octorate A tempo pienoA tech company in hospitality is seeking a Customer Support Assistant in Rome. This role involves supporting the Customer Success team, assisting clients, and ensuring a smooth experience with the platform. Candidates must be fluent in Italian, French, and English, and have prior experience in technical support or customer care. The position offers training...
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Ancona, Italia Nordicrecruiters A tempo pienoAn international company in Madrid is searching for Italian-speaking Customer Support Representatives to assist customers of renowned brands. The role includes answering queries and resolving issues to ensure a smooth experience. Relocation support, competitive salary with bonuses, and comprehensive training are offered. Ideal candidates are fluent in...
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Italian Customer Support Pro — Relocate to Sofia
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Administration Assistant
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Team Assistant
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