Service NOW Administrator – Banking Sector

Service NOW Administrator – Banking SectorJoin to apply for the Service NOW Administrator – Banking Sector role at Fineco Bank Service NOW Administrator – Banking Sector2 days ago Be among the first 25 applicants Join to apply for the Service NOW Administrator – Banking Sector role at Fineco Bank Get AI-powered advice on this job and more exclusive features. Company Description Fineco Bank is a leading European bank with a 20 years history and a fully digital DNA with a branchless approach since the start. Fineco is one of the banks with the widest products range available. We have developed a truly one-stop-solution which includes trading, investment and payment services. We have developed a 100% proprietary platform for trading and investment which covers all customer needs from trading listed and OTC product to investment product such as mutual funds and ETF. In addition to this we also offer banking and payment solution for domestic and international demand. Company Description Fineco Bank is a leading European bank with a 20 years history and a fully digital DNA with a branchless approach since the start. Fineco is one of the banks with the widest products range available. We have developed a truly one-stop-solution which includes trading, investment and payment services. We have developed a 100% proprietary platform for trading and investment which covers all customer needs from trading listed and OTC product to investment product such as mutual funds and ETF. In addition to this we also offer banking and payment solution for domestic and international demand.PositionPosition The Service NOW Administrator will be responsible for the technical management of the ServiceNow platform, focusing on ITSM modules critical to the banking environment. They will contribute to the integration of ServiceNOW with other platforms in Fineco’s IT landscape.They will operate in a structured and regulated environment, ensuring the platform’s operability, stability, and compliance with audit policies and regulations (e.g., DORA, ISO 27001, ITIL, COBIT).Main Responsibilities Operational and administrative management of the ServiceNow platform (ITSM, CMDB, Incident, Change, etc.). Supervision of updates, patching, and quality control across environments (DEV/UAT/PROD). Platform monitoring, capacity management, and performance tuning. Implementation of security policies and access segregation. Technical support for internal/external audits and regulatory compliance. Active participation in CAB and Change Management processes. Development of custom components for ITSM workflows on ServiceNow (Business Rules, Scripted Flows, Catalog Items). Implementation of interfaces between ServiceNow and external systems (e.g., legacy ticketing, monitoring, IAM). Creation and maintenance of scripts, workflows, notifications, and automations. Maintenance of technical documentation for the platform. Requirements Degree in technical-scientific disciplines. Minimum 2–4 years of experience with the ServiceNow platform in a banking or enterprise context. Excellent knowledge of ITSM modules (Incident, Problem, Change, Request, CMDB) and IntegrationHub connectors. Basic knowledge of security, authentication (LDAP, SSO, SAML), and IT Governance. Strong knowledge of JavaScript (server/client side) on ServiceNow. Experience with REST/SOAP APIs, MID Server, and secure connectivity. ServiceNow certifications (CAD, IntegrationHub Specialist) and ITIL are appreciated. Precision and ability to operate in high-criticality and audit environments. Other informationWhat we value: Passion for ICT and Security: Interest in new technologies and industry trends. Teamwork: Proven ability to work in teams with varying levels of seniority. Proactivity: Ability to identify and solve problems independently. Results-oriented: Confidence in one’s abilities and determination to achieve goals. Work Location: Milan (hybrid model: on-site and remote work) Sede di lavoro: Milano (alternanza presenza in sede e smart working)Il Gruppo Fineco è orgoglioso di essere un Equal Opportunity Employer e si impegna a creare un ambiente di lavoro sicuro e inclusivo, fondato sul rispetto reciproco e la valorizzazione di qualsiasi diversità, offrendo pari opportunità di lavoro. Fineco “The Place To Be” Seniority levelSeniority levelMid-Senior level Employment typeEmployment typeFull-time Job functionJob functionOther Referrals increase your chances of interviewing at Fineco Bank by 2x Sign in to set job alerts for “Service Administrator” roles.INTERPELLO ASSUNZIONE A TEMPO PIENO E INDETERMINATO N. 1 "ISTRUTTORE DEI SERVIZI AMMINISTRATIVI E CONTABILI" – AREA DEGLI ISTRUTTORI – CCNL COMPARTO FUNZIONI LOCALI PRESSO UFFICIO DEMOGRAFICI.IMPIEGATA/0 SERVIZI AMMINISTRATIVI STUDIO LEGALE (ID-96250)ADDETTO/A RICEVIMENTO ALBERGO LUSSO (ID-94788)Service and Repair Coordinator (Medical Device)IMPIEGATO AMMINISTRATIVO – UFFICIO ECONOMATO PALAZZO PARIGIADDETTI DI CENTRALE OPERATIVA - SETTORE ACCERTAMENTI ASSICURATIVIReceptionist - nhow Milano - Minor Hotels - Southern EuropeWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr