Salesforce Business Analyst

Salesforce Business Analyst & System Admin Be part of a new era in communications, transforming connectivity with Eutelsat Group – the world’s first GEO‑LEO integrated global satellite operator.As a leader in satellite communications, we provide global connectivity solutions – connecting businesses, communities, and governments around the world. We can connect you on land, at sea and in the air. We also deliver broadcast television channels and packages, transmitting vital news reports worldwide.With Eutelsat Group You’ll Get To:Pioneer the future of Space TechnologyBring connectivity to remote frontiersCollaborate with customer‑centric expertsEmbrace cultural diversity in our global teamIn a dynamic industry where passion drives our teams to make a difference to become the most trusted partner for global satellite connectivity, you will elevate your skills in a stretching, rewarding, and meaningful environment. At Eutelsat Group, we’re united by inclusion and diversity, striving for gender balance and social responsibility, on Earth and in Space.Why Eutelsat Group?Commitment to Diversity & Inclusion:With colleagues from over 75 countries, we embrace our global DNA and are committed to creating an inclusive workplace. We are proud that one-third of our executive team and 60% of our board are represented by women.Ways of Working That Drive Us:As "One Team," we work collaboratively towards shared goals, with customer‑centricity, respect, and inclusivity as our guiding principles.Sustainability at Our Core:At Eutelsat Group, sustainability is more than just a word; it’s woven into our strategy. We’re dedicated to balancing social, environmental, and economic growth — both on Earth and in space.Work‑Life Balance:We offer flexible schedules and hybrid/remote work options to help you balance your personal and professional life. At Eutelsat Group, we are committed to supporting your well‑being and ensuring you have the flexibility you need to succeed both at work and at home.Ready to grow with us? Apply today and help us build a more inclusive, sustainable future in the world of satellite technology.Job Overview We are looking for an enthusiastic and skilled Salesforce Business Analyst & System Admin, with a strong technical background, to join our Delivery team and play a critical role in driving the digital transformation of our sales and marketing processes by delivering tailored Salesforce solutions. In this position, you’ll work closely with Application Owners, Functional and Technical Leads, Salesforce administrators, analysts, and developers, and key business stakeholders, contributing directly to our ongoing projects and initiatives. This is a unique opportunity to make a significant impact within an organization that values growth, teamwork, and professional development.Who You Are:A hands‑on Salesforce expert with proven experience across Sales Cloud and CPQAble to work across both business and technical stakeholders to ensure alignment and deliveryComfortable configuring Salesforce as part of a rich technical ecosystem interfacing, via MuleSoft, with Sales, Billing, Analytics, and Operational systemsAt ease with rich and complex business requirements, comfortable switching contexts, and proactively managing your prioritiesAble to work with both internal and external resourcesFluent in English with excellent communication and documentation skills. (Fluent in French will be a plus)What You’ll Do:Facilitate workshops and discovery sessions with the demand management team and the business stakeholdersTranslate business needs into clear user stories, process flows, and functional specificationsLead the design, configuration, and testing of Salesforce solutions, particularly on Sales Cloud and CPQCollaborate with the rest of the team to ensure scalable, secure, and high‑performance implementationsSupport test strategy, UAT, and release cyclesProvide functional and technical guidance on Salesforce best practices and platform governanceAct as a point of reference for other teams working on Lead to Order capabilitiesWhat You’ll Need:3–5 years of experience as a Salesforce Business Analyst or Technical/Functional ConsultantRequired Project Experience:Implementation and administration of Sales Cloud and Salesforce CPQImplementation of solutions requiring integrations through various systems, including other Salesforce orgsStrong platform knowledge, including configuration of objects, flows, roles and permissions, approval processes, validation rules, reports, CPQ, etc.Deep understanding of the Lead to Order process: Lead, Opportunity, Quote, ContractComfortable working in an environment combining both V‑cycle and agile methods, using tools such as Jira, Confluence, Aha, etc.Required Certification:Strongly Recommended Certifications:Salesforce Advanced Administrator (ADX 211)Salesforce Platform App BuilderNice to Have:Experience with Marketing Cloud